
Infor is a multinational enterprise software company headquartered in New York City, specializing in industry-specific solutions for businesses of various sizes. Among its diverse product offerings, Infor CloudSuite Industrial (formerly known as SyteLine) stands out as a comprehensive Enterprise Resource Planning (ERP) solution tailored for both discrete and process manufacturers.
Infor was established in 2002 and has since grown into a global leader in business cloud software products. The company focuses on delivering complete industry suites in the cloud, emphasizing user experience, data science integration, and seamless compatibility with existing systems. Infor serves over 68,000 organizations worldwide, providing solutions that address complex industry challenges.
Infor has attracted significant investment over the years. Notably, Koch Industries invested $2 billion in Infor in November 2016, followed by an additional $1.5 billion in January 2019. In April 2020, Koch Industries acquired the remaining shares of Infor in a transaction valued at $13 billion, making Infor a subsidiary of Koch Industries.
Infor CloudSuite Industrial is designed to meet the complex needs of manufacturers and distributors. Key features include:
End-to-End Financials: Comprehensive financial management capabilities.
Advanced Planning and Scheduling (APS): Enhanced Gantt charts with predefined color themes, filters, quick launch buttons, visual status indicators, and drag-and-drop capabilities.
Projects, Service, and Quality Management: Tools to manage projects, maintain service operations, and ensure quality compliance.
Discrete and Process Manufacturing Support: Accommodates various manufacturing processes, including engineer-to-order (ETO) and make-to-stock (MTS).
Infor's growth has been fueled by numerous acquisitions aimed at enhancing its product offerings. Notable acquisitions include Lawson Software in 2011, which bolstered Infor's ERP capabilities, and GT Nexus in 2015, enhancing its supply chain management solutions. These strategic moves have allowed Infor to expand its footprint across various industries and geographies.
Infor continuously updates CloudSuite Industrial to address evolving industry challenges. Recent enhancements include:
Customized Home Pages: Role-based homepages with unique widgets that can be tailored to individual user requirements.
Document Management: A central repository for storing and accessing documents from any location, with customizable rules for document creation, maintenance, and storage.
Infor emphasizes innovation, customer-centricity, and industry specialization. The company's approach to developing "micro-vertical" solutions demonstrates its commitment to addressing the unique challenges of specific industries. Infor also places a strong emphasis on user experience, integrating data science, and ensuring that its solutions are adaptable to existing systems.
Infor serves a diverse clientele across various industries, including manufacturing, healthcare, retail, and hospitality. With over 68,000 organizations relying on its solutions, Infor has established a robust community of users. The company supports this community through comprehensive documentation, training programs, and customer support services, fostering a collaborative environment for knowledge sharing and continuous improvement.

Infor CloudSuite Industrial
By Infor