Initial Consultation & Needs Assessment: The process begins with an evaluation of your plant’s digital maturity, production workflows, and integration requirements. This ensures iGromi is tailored to your specific operational needs and business goals.
Personalized Consulting & System Design: iGromi provides personalized consulting for each machine or process to be connected. The system design phase includes planning integrations with existing equipment, internal systems, and data sources to ensure seamless workflow automation.
Configuration & Integration: The platform is configured for your chosen modules and integrated with machines, sensors, and other IT systems. This step ensures real-time data collection and unified monitoring across production, quality, and maintenance areas.
Rapid Deployment & Setup: iGromi is known for its fast implementation—often fully operational in less than a day. The web-based platform and plug-and-play architecture enable quick connection to machines and rapid rollout across the plant.
User Training & Onboarding: Operators, supervisors, and managers receive training on using the dashboard, monitoring tools, and automated alerts. The intuitive interface and customizable dashboards make onboarding efficient for all user roles.
Go-Live & Real-Time Monitoring: After setup and training, iGromi goes live. Users begin monitoring production, tracking downtime, and managing workflows digitally. The system provides instant notifications and real-time analytics to support daily operations.
iGromi is engineered as a highly flexible and customizable MES (Manufacturing Execution System) and Lean Manufacturing platform, making it suitable for organizations with diverse operational requirements and digital maturity levels. Here are the main ways iGromi can be tailored to fit specific business needs:
Customizable Modules: iGromi offers a modular architecture, allowing businesses to enable or disable features based on their unique processes and objectives. Modules can be configured for production scheduling, quality management, maintenance, and more.
Personalized Consulting: The platform provides consulting for each machine or process connected, ensuring the system configuration matches the specific requirements of your plant or operation.
Custom Dashboards: Users can design dashboards to display the most relevant KPIs, production metrics, and alerts for different roles or departments. Views and widgets are fully customizable to match operational priorities.
Customizable Reports: The system supports the creation of tailored reports, including production analytics, traceability, downtime analysis, and quality metrics, which can be scheduled or generated on demand.
Integration with Existing Systems: iGromi can be integrated with ERP, CMMS, SCADA, PLCs, IoT sensors, and other internal systems. This ensures seamless data flow and process automation across the entire manufacturing environment.
API and Data Connectors: The platform provides APIs and data connectors to facilitate the import, export, and synchronization of data with third-party tools and legacy systems.
Automated Workflow Management: iGromi allows for the automation and customization of workflows, including work order creation, maintenance scheduling, and quality checks, to fit the specific operational processes of each business.
Role-Based Permissions: Administrators can define user roles, permissions, and access levels, ensuring that each team member interacts with the system according to their responsibilities.
AI-Driven Customization: The platform leverages AI and machine learning to deliver predictive analytics, automated process optimizations, and actionable recommendations tailored to your production environment.
Custom Alerts and Notifications: Real-time notifications and alerts can be configured to match unique business rules, thresholds, and escalation protocols.
Customizable User Interface: The interface can be adapted for different user groups, languages, and operational contexts, ensuring accessibility and usability for diverse teams.
Multilingual Support: iGromi supports multiple languages and can be localized for international operations.
Quick Implementation: The platform’s modular, cloud-based design enables rapid deployment and scaling, allowing businesses to start small and expand functionalities as needs evolve.
iGromi is designed to ensure a smooth onboarding and effective ongoing use for new users through a comprehensive suite of training and support resources. The platform’s approach is tailored to help organizations quickly adopt, integrate, and maximize the benefits of its MES and Lean Manufacturing capabilities.
Personalized Consulting: iGromi offers personalized consulting for each machine or process connected to the platform. This ensures that the system configuration and integration are aligned with the specific operational needs of your plant or business. Consulting services are included in all subscription plans, guiding the initial setup and integration phases.
On-Site and Live Online Training: New users can access on-site training sessions as well as live online training to gain hands-on experience with the platform. These sessions cover system navigation, data collection, workflow automation, and the use of dashboards and analytics tools.
Video Guides and Documentation: iGromi provides comprehensive video tutorials, help guides, and documentation to support self-paced learning. These resources help users understand key features, troubleshoot issues, and optimize their use of the platform.
AI-Powered Assistant:
The platform includes an AI assistant that supports onboarding and employee training, offering real-time guidance and answers to user queries within the system interface.
Multichannel Customer Support:
Users have access to a range of support channels, including email/help desk, phone support, live chat, FAQs/forums, and a knowledge base. This ensures prompt assistance for technical issues, troubleshooting, and optimization requests.
24/7 Live Representative:
For urgent issues, iGromi offers access to a 24/7 live support representative, ensuring continuous operational support, especially for organizations with round-the-clock production.
iGromi is a modern MES and Lean Manufacturing platform that emphasizes robust data protection and operational security. While the platform’s public materials focus on digitalization and process optimization, several security measures are either explicitly implemented or strongly implied by its architecture and industry best practices.
Controlled Access:
iGromi enforces user authentication for its web portal and dashboards, ensuring only authorized personnel can access sensitive production, quality, and maintenance data.
Role Management:
Administrators can define user roles and permissions, restricting access to specific features and data according to job responsibilities. This minimizes the risk of unauthorized access and supports secure, efficient workflows1.
Digital Data Collection:
The platform digitalizes all data capture, eliminating manual paperwork and reducing the risk of human error or data tampering.
Centralized Data Management:
All operational data is managed in a unified, cloud-based environment, supporting traceability, audit readiness, and secure oversight of production, quality, and maintenance information.
System Integration:
iGromi integrates with ERP, CMMS, SCADA, PLCs, IoT sensors, and other internal systems using secure protocols, ensuring safe data exchange between all connected platforms.
API and Data Connectors:
Secure APIs and connectors facilitate the import, export, and synchronization of data, maintaining integrity and confidentiality during data transfers.
Continuous Monitoring:
The system provides real-time monitoring of machine status, production counters, and critical variables (e.g., temperature, vibration), allowing for immediate detection of anomalies or unauthorized activities.
Instant Notifications:
Automated alerts notify relevant users of operational events or potential security incidents, supporting rapid response and issue resolution.
GDPR and Data Protection Alignment:
iGromi’s international deployment and centralized data management suggest compliance with data protection regulations such as GDPR, ensuring lawful, transparent, and secure processing of personal and operational data.
Ongoing Updates:
The platform’s modular architecture allows for continuous updates and security enhancements, ensuring protection against emerging threats and vulnerabilities.
Technical Support:
Ongoing technical support is provided for secure deployment, configuration, and incident response, helping organizations maintain a strong security posture1.
Digital Documentation:
iGromi maintains digital records of production, maintenance, and quality events, supporting traceability and compliance with internal and external requirements.
iGromi follows a continuous improvement and agile development model, regularly enhancing its platform to address user needs, technological advancements, and industry best practices. While there is no publicly stated fixed schedule (such as monthly or quarterly releases), updates and new features are delivered on an ongoing basis. The platform’s approach is to provide timely improvements and bug fixes, ensuring that users benefit from the latest capabilities and optimizations without significant delays.
Release Notifications and Access:
Customers are typically informed of new updates and features through direct communication channels, such as email notifications, release notes, or within the iGromi web portal. Updates are included as part of the ongoing service, ensuring all users with active subscriptions have access to the latest enhancements.
Deployment Approach:
Cloud-Based Platform: Updates are managed centrally by the iGromi provider. For most users, updates and new features are deployed automatically in the cloud, minimizing disruption and ensuring that all users benefit from the latest version without manual intervention.
Integration with Local Systems: For organizations that integrate iGromi with local equipment or internal systems, some update steps or configuration checks may be required to maintain compatibility and seamless data flow.
Support and Guidance: The iGromi support team provides technical assistance and guidance during the update process. Users have access to documentation, release notes, and direct support to help them understand new features, prepare for changes, and address any compatibility considerations.
Change Management: Each update is accompanied by detailed release notes outlining new features, improvements, and any required user actions. This documentation helps organizations prepare for changes, leverage new capabilities, and ensure system stability.
Initial Term and Renewal Structure:
iGromi contracts are typically structured with a fixed initial term (often annual or multi-year). At the end of the initial term, the contract may automatically renew for additional periods—commonly one year—unless either party provides written notice of non-renewal within a designated notice period.
Notification Period:
The agreement usually specifies a required notice period for non-renewal, often 30 to 90 days before the end of the current term. If neither party gives notice, the contract auto-renews under the same or updated terms and conditions.
Renegotiation Window:
Prior to renewal, both parties generally have the opportunity to renegotiate terms, including pricing, features, user licenses, and service levels. This ensures the contract reflects any changes in business needs or operational requirements.
Fee Adjustments:
Renewal fees may be subject to adjustment, with any changes communicated in advance. Updated terms and conditions may also be introduced, requiring acceptance to continue service. Some agreements specify that price increases for renewal terms will not exceed a set percentage over the previous term.
Termination for Convenience:
Either party may terminate the contract for convenience by providing written notice within the period specified in the agreement (commonly 30–90 days before the end of the current term). Fees for services rendered up to the date of termination remain payable.
Termination for Cause:
The contract may be terminated by either party in the event of a material breach, such as non-payment or failure to perform contractual obligations. The breaching party is usually given a cure period (often 10–30 days) to remedy the issue before termination becomes effective.
Refunds and Early Termination Charges:
If termination occurs due to iGromi’s uncured material breach, the customer may be eligible for a pro-rata refund of prepaid fees for the unused portion of the subscription. If the customer terminates for their own breach, unpaid fees for the remainder of the term may still be due. Early termination fees may apply if a contract is ended outside of allowed windows or without cause, typically covering reasonable, direct costs incurred as a result of early termination.
iGromi is a modern MES (Manufacturing Execution System) and Lean Manufacturing platform focused on digitalizing, automating, and optimizing industrial operations. While iGromi is not explicitly marketed as a dedicated compliance management system, its architecture and operational features are designed to help manufacturers align with key industry standards and regulatory requirements.
GDPR (General Data Protection Regulation): iGromi’s centralized, cloud-based data management, role-based access controls, and secure integration protocols indicate alignment with data protection standards such as the GDPR. The platform enables organizations to define user roles and permissions, restrict access to sensitive data, and export or delete data upon request or contract termination. These practices support lawful, transparent, and secure processing of personal and operational data, which are core requirements of GDPR.
Role-Based Access Control: The platform enforces user authentication and granular permissions, ensuring that only authorized personnel can access or modify critical production, quality, and maintenance data. This minimizes the risk of unauthorized access and supports compliance with internal controls and industry standards for information security.
Centralized Data Management: iGromi’s cloud-based architecture supports traceability, audit readiness, and secure oversight of all operational information, which are fundamental aspects of information security management best practices.
Digital Documentation and Audit Trails: The system maintains digital records of production, maintenance, and quality events, as well as user actions and change logs. This supports traceability, audit readiness, and compliance with internal policies or sector-specific regulations, especially in industries where documentation of quality and operational events is required.
Secure System Integration: iGromi integrates with ERP, CMMS, SCADA, PLCs, and IoT sensors using secure protocols, ensuring safe data exchange across platforms. This approach aligns with global best practices for secure industrial system integration.
GDPR and International Data Protection: The platform’s international deployment and centralized data management suggest compliance with data protection regulations in multiple jurisdictions, supporting organizations operating across borders.
iGromi
By iGromi
