helloasso operates as a solidarity company focused on empowering French associations and nonprofits to collect funds online, manage memberships, organize events, and run crowdfunding campaigns—all entirely free, without fees or commissions. It is recognized as the first crowdfunding and digital management platform dedicated to French non-profit organizations, processing substantial volumes of online donations.
Founded in 2009 in Bordeaux, helloasso has become a reference solution for digital fundraising in France. Initially focused on fundraising tools for associations, the company rapidly expanded its offering to cover a wide spectrum of management and communication needs for the non-profit sector. It has supported over 350,000 organizations and handled more than €2 billion in donations since its inception, positioning itself as a central hub in the French solidarity ecosystem.
Donations and Crowdfunding: Associations can launch fundraising campaigns, accept donations, and manage crowdfunding projects easily.
Membership Management: Tools for handling membership subscriptions, renewals, and communication with members.
Event Organization: End-to-end event management, including online ticketing and participant tracking.
Payment Technology: Powered by Stripe, HelloAsso supports one-time and recurring payments, seamless onboarding, integration with accounting and CRM platforms, issuance of tax receipts, and high acceptance rates (now 94%).
Mobile App: Provides real-time campaign tracking and project management for association administrators, with advanced sharing and analytics features.
Recent features include:
Tap to Pay: NFC-enabled payments directly from mobile devices for in-person fundraising.
Automated Communication: Messaging, receipt issuance, and marketing automation integrated with CRM systems.
helloasso’s culture is rooted in solidarity, transparency, and technological empowerment for non-profit actors. The company maintains a strong commitment to supporting diverse associations, offering personalized support, and creating a collaborative, mission-driven work environment. Employee feedback and editorial content highlight a focus on social impact, human connection, innovation, and inclusivity.
Scale: Over 350,000 organizations use HelloAsso for daily operations and campaign management.
End-User Reach: The community encompasses more than 15 million engaged citizens who participate in or support initiatives through HelloAsso.
Community Engagement: The platform fosters a vibrant support ecosystem with educational blogs, events such as Social Good Week, resources tailored for all association sizes, and continuous feedback from member organizations.
