

Gravity
By Gravity Global
The implementation process for Gravity Software typically follows a structured methodology designed to ensure a smooth transition and effective use of the software:
Project Planning: This initial phase involves a series of kickoff meetings between the implementation team and the client. During these meetings, the implementation schedule, roles, responsibilities, and reporting processes are defined.
Styles & Layout: The client selects desired styles and layouts from Gravity’s extensive style gallery. These styles are then applied across the entire report by the implementation team.
Technical Setup: The cloud environment is configured, and access rights for users are set up. Specialists ensure that everything is working smoothly and effectively.
User Training: Once the report framework and graphic design are completed, a series of training sessions are provided to the client’s team. These sessions focus on report maintenance and upkeep.
Report Configuration: Data from the client’s source systems is loaded, mapped, and linked to the appropriate charts, statements, and narrative text. The data is then jointly validated by the client and the implementation team.
Gravity Global can be customized to fit specific business needs. The platform emphasizes flexibility and adaptability across several dimensions:
Tailored Implementations: Gravity supports customization during implementation, allowing businesses to define their specific requirements and integrate necessary systems such as Human Resource Information Systems (HRIS) or Content Management Systems (CMS) to enhance functionality and streamline workflows
No-Code Customization: Gravity offers tools for non-technical users to customize their solutions, facilitating adjustments to meet unique operational demands without extensive technical expertise.
AI-Driven Personalization: The Gravity AI-Assist feature can be leveraged for data-driven customizations, such as adapting workflows, improving decision-making, and automating routine tasks, tailored to organizational objectives.
Support for Various Use Cases: Gravity is designed to address diverse business scenarios, including data processing, human resource management, and compliance automation, making it suitable for specific sectoral needs.
Gravity training and supports:
Training Videos: Gravity provides in-depth training videos that offer valuable insights into using Gravity Software's cloud accounting solution and its features.
Monthly Training Sessions: GravityRanger conducts monthly 30+ minute training sessions on specific topics to help users explore new and improved ways of utilizing Gravity Forms to grow their businesses.
User Support: Users can access support information on platforms like the Gravity Forms community forum, where topics like assigning users to Learndash Group using Gravity Forms, registration, training, classes, and attendance are discussed.
24/7 Support: Gravity ensures 24/7 support, 365 days a year, with fast response times to resolve client issues effectively. This support system aims to assist users promptly and efficiently with any queries or challenges they may encounter.
Built on Microsoft Power Platform: Gravity Software leverages the robust security features of the Microsoft Power Platform, which includes constant enhancements and protection against the latest security threats.
Predefined Security Roles: The software offers predefined security roles that provide users with access to appropriate levels of information required for their job, down to the field attribute level. This ensures that sensitive data is only accessible to authorized personnel.
Full Audit Trail: Gravity Software maintains a comprehensive audit trail that tracks user logins and changes in data. This feature is crucial for security and analytical purposes, allowing administrators to monitor and review user activities.
Data Transparency and Integrity: The system ensures that sensitive data remains untouched and up-to-date, maintaining compliance across important information. This helps in preserving data integrity in a secure environment.
Encryption and Secure Access: All personal data transmitted is encrypted using TLS (Transport Layer Security), a secure standard also used in online banking. Additionally, the system employs technical and organizational security measures to protect data against accidental or intentional manipulation, loss, destruction, or unauthorized access.
Regular Updates: Gravity Software is updated weekly, typically on Sundays between 3 am and 5 am local time. This schedule helps in managing the load on servers and ensures that the system incorporates the latest changes and improvements.
Automated Update Process: The updates are managed through an automated process, often installed as a cron script during the initial setup. This automation ensures that updates are applied consistently and without manual intervention, reducing the risk of errors and ensuring timely updates.
Customer Data Ownership: You retain all rights, title, and interest in and to the data you submit to the service. Gravity Software does not claim ownership of this data.
License to Use Data: By using the service, you grant Gravity Software a license to use your data solely for the purpose of providing the service. This ensures that while Gravity Software can process your data to deliver their services, the ownership and control of the data remain with you.
Gravity Software allows for data portability, meaning you can request to access, transfer, or export your data. The company will provide your personal information in a format that is readily usable and should allow you to transmit the data to another entity easily.
Data Portability Requests: Gravity Software will select a format to provide your personal information that is readily usable and should allow you to transmit the data to another entity easily.
Cloud-Based Solution: Gravity Software is a cloud-based solution, which inherently provides flexibility in scaling. This means that businesses can easily adjust their usage of the software without the need for significant infrastructure changes.
Multi-Entity Management: Gravity Software supports multi-entity management within a single database. This allows businesses to add or remove entities as required, making it easier to scale operations up or down. Shared master information like customers and vendors can be managed efficiently, and consolidated reporting is simplified.
Real-Time Access and Reporting: The software provides real-time access to data and insights, which is crucial for businesses that need to scale quickly. This feature ensures that all entities within the organization can access up-to-date information, facilitating better decision-making and operational efficiency.
Non-Renewable Agreement: The initial agreement with Gravity Software expires at the end of the specified term and cannot be automatically renewed. If you wish to continue using the services after the term ends, you must execute a new subscription agreement and pay the applicable fees.
Auto-Renewal Option: For some services, such as those provided by Gravity Forms, the subscription includes an auto-renewal feature. The subscription will automatically renew for successive twelve-month periods unless you disable the auto-renewal option before the renewal date.
Termination for Convenience: You can terminate the agreement for convenience by providing a 90-day written notice to Gravity Software.
Termination for Breach: Gravity Software may terminate the agreement if there is a breach of the terms by the licensee or its end users.
Cancellation Process: For services like Gravity Forms, you can cancel your license at any time. The license will remain valid until the end of the current term, but it cannot be renewed or upgraded once canceled. No refunds are provided for cancellations before the end of the term.
Gravity adheres to the following compliance standards:
PCI Compliance: Gravity Payments, which provides merchant services, ensures PCI compliance for businesses to protect cardholder data and reduce credit card fraud.
HIPAA Compliance: While Gravity Forms, a WordPress plugin, does not meet HIPAA compliance requirements on its own, it can be implemented in a HIPAA-compliant manner by enabling encryption, access controls, and using a HIPAA-compliant hosting environment.
FASB Guidelines: Gravity Software, the cloud accounting platform, is designed to facilitate compliance with accounting regulations specific to nonprofits, including guidelines set by the Financial Accounting Standards Board (FASB).
ADA Compliance: Gravity software creates documents that are 100% ADA compliant, ensuring accessibility for users with disabilities.