Ganttic
By Ganttic LLC
Ganttic typical implementation process:
Initial Account Setup: Users sign up for Ganttic and access a 14-day free trial with no credit card required. Basic organizational details are entered and admin roles are established.
Resource & Project Import: Resources, projects, and tasks are imported via CSV, Excel, or manually entered. Custom data fields can be configured to match business terminology.
Planner Customization: The Gantt chart planner is tailored to specific workflows—views are adjusted by resource, task, or project perspective, and organizational hierarchy is built in.
Permissions & Roles: User permissions and collaboration rights are assigned, allowing team members, clients, and stakeholders varying degrees of access and editing capability.
Integration & Workflow Setup: Connections to calendars (Google, Outlook), API, or internal tools (via Zapier/Make) are configured. Automated notifications and reporting are set up.
Training and Onboarding: Teams are walked through guided tutorials, built-in tooltips, and documentation for quick adoption. Ganttic’s support team is available for assistance and onboarding advice.
Ganttic can be extensively customized to fit a wide range of specific business needs, making it suitable for organizations of all sizes and across more than 50 industries. Here are key data points illustrating Ganttic’s customizability:
Custom Data Fields: Users can create and tailor data fields for both resources and tasks, enabling the platform to match any business terminology or process.
Flexible Workflows: The drag-and-drop planner lets organizations build workflows and Gantt charts from a resource, project, or department perspective, allowing unique operational structures to be reflected directly within the software.
Template Creation: Teams can develop and reuse project or resource templates, streamlining the setup of recurring project types or organization-specific planning methods.
User Permissions: Role-based access controls allow organizations to define granular permissions and tailor access for each user, client, or stakeholder involved in planning or execution.
Customizable Views: The dashboard can be set up to display only the most relevant information, including custom filters for resources, tasks, projects, and shared perspectives.
Collaboration Tools: Permissions, notifications, and sharing settings can be adjusted to fit client-facing agencies or internal teams needing varying levels of collaboration and privacy.
Integration Options: Ganttic’s open API, Zapier/Make support, and native calendar syncs (Google, Outlook) enable connectivity with CRM, HRIS, accounting, and other project management or workflow tools.
Multi-language & Multi-currency: The platform supports multiple languages and currencies, making it adaptable for multinational teams and organizations with localized operations.
Ganttic does not charge setup fees, and there are no additional maintenance or hidden support charges beyond the core subscription cost. Pricing is resource-based, so organizations pay only for the number of active resources planned, not per user, with unlimited users and projects included in every paid plan.
The platform offers a free plan for up to 10 resources and a 14-day free trial for unlimited resources with no credit card required. All support—including demos, help desk, guides, and even unlimited support sessions—is provided for free, and API access is included with any paid subscription. Upgrades or downgrades are easily managed without penalties or extra fees, and archived resources don't count toward the resource limit, allowing for flexible scaling. Payment can be monthly or annually, and there are discounts for educational, annual, and enterprise accounts. No separate costs are charged for data migration, standard integrations, or customer onboarding.
Ganttic offers onboarding, unlimited training, and multiple channels of user support to ensure new users can maximize the platform’s potential effectively and efficiently.
Ganttic provides complimentary onboarding for all users, regardless of their subscription type.
Unlimited training sessions and personalized onboarding support are available at any time, allowing users to request guidance as their team grows or as new features are adopted.
Extensive resources are available in the Help Hub, including step-by-step articles, onboarding video tutorials, and in-depth whitepapers aimed at both beginners and advanced planners.
Users can access one-on-one support demos for free and at any stage, including before, during, and after the trial period. These can be booked for various needs—quick questions, technical help, onboarding new teams, or advanced usage queries.
Live demos are hosted primarily on Zoom but can be arranged on Microsoft Teams if needed. Sessions are tailored in length and focus based on the user’s requirements, with options for concise 15-minute consults or longer, more comprehensive walkthroughs.
Ganttic implements robust, multi-layered security measures designed to protect user data, system integrity, and privacy at an enterprise level.
Ganttic is 100% cloud-based, hosted on dedicated AWS servers in Frankfurt, Germany.
The company holds ISO/IEC 27001:2013 and ISO 9001:2015 certifications, supporting industry-standard security and quality practices.
All data is transmitted exclusively over encrypted channels using 128-bit TLS 1.2, which assures both server authentication and secure data transfer.
Data backups are extensive: near real-time replication and full backups are performed four times a day, stored on geographically redundant servers.
Ganttic’s data backup model ensures loss recovery, with prompt restoration available in the event of technical errors.
Each user account is uniquely password-protected with passwords stored securely via strong hashing.
User authentication supports federated SSO options, including Google OpenID, Microsoft Azure, OneLogin, and SAML 2.0, allowing organizations to leverage corporate credential security.
Ganttic operates under the principle of least privilege; only a handful of authorized personnel can access customer databases, and only for development or maintenance, and strictly on request.
Ganttic uses the AWS Web Application Firewall (WAF) to prevent common exploits such as SQL injection and cross-site scripting, aligned with OWASP Top 10 security standards.
Internal and third-party penetration testing is conducted annually, with regular internal network security audits and patch management in place.
The system is designed for over 99.9% uptime with real-time monitoring and swift vulnerability response.
Ganttic is GDPR-compliant, processing and hosting all personal data within the EU.
Credit card information is never handled directly; all payment data is managed by PCI DSS Level 1 certified partner Adyen.
Data processing contracts ensure sub-processors maintain equivalent safeguards, and customers retain full control of their access permissions.
In the event of a data breach, Ganttic notifies affected customers within 48 hours, and audits can be coordinated at the request of EU authorities.
Users have control over account data, can manage access permissions, and can request access corrections or deletions at any time.
Ganttic releases updates and new features on a rolling, ongoing basis, typically responding directly to user feedback and market needs. Minor interface improvements and usability enhancements are rolled out as soon as they're available, while major feature additions and overhauls (such as the Notification Center, “Time Machine,” or unique task scheduling features) are highlighted via blog posts and release notes.
Updates, including minor tweaks and bug fixes, are frequently deployed, though there's no fixed public schedule; users often see incremental changes several times per quarter.
Major features and improvements are announced and documented on Ganttic’s blog and through release communications.
Customer input and direct feedback play a significant role in shaping prioritization and timing for new features or changes.
All updates are managed centrally by the development team and pushed automatically to all cloud-based users, requiring no manual end-user intervention.
New features or changes are communicated via in-app notifications, changelogs, the Help Hub, and direct blog announcements, with guidance for implementation and setup.
Ganttic’s policy gives customers full ownership and control of their data stored on the platform, and provides multiple mechanisms for secure data portability and export.
Data added to Ganttic is owned by the account holder, typically the organization or company using the service.
Ganttic acts exclusively as a data processor—never a controller—meaning it handles customer data solely based on customer instructions and contractual agreements.
No data is shared or disclosed to third parties unless it is essential for supporting the account (such as for technical issues), and only with proper user consent.
All customer data can be exported at any time using Ganttic’s built-in export tools or the open API, which allows users to retrieve resources, tasks, projects, and user information programmatically in standard formats for use elsewhere.
Data exports and custom reports can be generated by Admins, Owners, or Users with appropriate permissions, offering formatted output for offline use, analysis, or migration to another system.
Upon account closure, Ganttic deletes all related personal data except what is legally required for accounting; backup files are retained for a short period (30 days) before permanent deletion.
Ganttic offers highly flexible terms that allow organizations to scale their usage up or down based on current needs, with both technical and billing adjustments handled seamlessly through the platform.
Organizations can upgrade their resource count instantly at any time via the account management portal—plans are structured around the number of resources (people, equipment, rooms, etc.) rather than users.
Upgrading mid-billing cycle is allowed, and organizations only pay the difference between their current plan and the new plan for the remaining cycle duration.
Custom enterprise packages and special rates are available upon request, and substantial resource increases can be accommodated by reaching out directly to Ganttic’s team.
Downgrading a resource plan is just as straightforward; the organization can initiate a downgrade request, which takes effect at the end of the current billing period (monthly or annual).
During the current billing cycle, access remains at the paid capacity until renewal, at which point the new, lower capacity is applied.
Ganttic’s subscription terms for contract renewal and cancellation are designed to be flexible, transparent, and user-controlled, focusing on advance billing, easy plan changes, and self-serve account management.
Ganttic subscriptions are billed in advance on a monthly or annual basis, depending on the plan selected.
By default, contracts auto-renew for the same term (monthly or annual) unless a cancellation is initiated by the account Owner.
There are no partial-month refunds, credits, or pro-rated adjustments when upgrading, downgrading, or canceling within a billing cycle.
Owners can reactivate their accounts at any time after cancellation, or switch to a free account with limited resources.
Discounts are available for longer-term (annual) renewals, with two months offered free compared to monthly payments.
Cancellation of recurring payments or the entire subscription is handled directly from the Account section in the user portal—no support ticket required.
When a payment is cancelled, automatic transactions stop immediately, but the account remains active until the end of the prepaid period.
Only account Owners are permitted to cancel payments, remove accounts permanently, or switch to a free plan (up to 10 resources).
Ganttic meets several established compliance standards to ensure user data is managed securely and lawfully, especially for customers handling sensitive or regulated information.
GDPR (General Data Protection Regulation): As an Estonia-based platform, Ganttic is fully GDPR compliant, meaning it follows strict protocols for data privacy, user consent, and rights of access, correction, and deletion for all personal data belonging to EU residents. Data is never processed outside of EU-approved territories unless such processing meets GDPR adequacy requirements.
ISO/IEC 27001:2013: Ganttic’s infrastructure is certified under ISO/IEC 27001:2013, which is the international gold standard for information security management, ensuring systematic risk management, operational controls, and regular security reviews.
