Users appreciate how easy it is to move from their old phone services to FusionWorks seamlessly. The system is noted for being easy to use, deploy, and manage
Reviewers highlight the extensive features offered by FusionWorks, which include over 50 calling features, HD voice quality, and various productivity tools like instant messaging, presence status, screen sharing, and whiteboarding
The service is praised for its stability and reliability, making it a suitable choice for large companies that require a robust communication system
FusionWorks is compatible with popular platforms like Microsoft 365, Microsoft Teams, and Cisco Webex, which is a significant advantage for businesses using these tools.
Several users have reported poor customer service experiences, indicating that support could be more responsive and helpful
FusionWorks-Business-Phone-Services
By FusionWorks-Business-Phone-Services
While the service offers many features, some users feel that the cost associated with these features can be high, which might be a concern for smaller businesses or those with limited budgets.
Employees have mentioned a lack of communication within the company, which can lead to pressure on field employees to generate leads and customers without adequate support.