FSI CMMS (Facilities Survey Inc.) is a leading provider of cloud-based computerized maintenance management software, purpose-built for healthcare, but also adaptable to sectors such as education, public sector, and commercial industry. Their platform empowers over 1,000 hospital segments and manages upwards of 650 million square feet of facility space, making it a pivotal tool for technicians, managers, and executives who prioritize asset reliability, compliance, and operational efficiency.
FSI was founded in 2002 in Cranberry Township, Pennsylvania, by Joe Serwinski to address the need for turnkey, healthcare-specific CMMS solutions. Initially focused on hospitals, FSI’s product and methodology shaped the development of standardized asset data practices now widely adopted in the industry, including by the American Society for Healthcare Engineering (ASHE). Over the years, FSI has seen significant growth, including a near doubling of team size to support an expanding product roadmap and customer base
FSI’s CMMS product suite is comprehensive and continually evolving. Key features include:
Work order and preventive/predictive maintenance management
Asset tracking, inventory, and calibration management
Mobile access for field teams
Advanced reporting, analytics, and customizable dashboards
Integration with third-party systems (e.g., Microsoft Dynamics 365, Oracle, ServiceNow, Honeywell, ArchiBus)
Document and compliance management, audit trails, and virtual reality drawing management
Support for barcoding, RFID asset tagging, and multi-site, multi-role environments
FSI’s latest roadmap includes:
Public API for seamless integrations
Enhanced capital planning and condition assessments
Expanded capabilities for healthcare technology management (HTM)
Advanced compliance and regulatory reporting tools
FSI’s culture is deeply rooted in quality, customer service, and innovation. The company places strong emphasis on:
Putting customers and employees first
Acting with integrity and ethical responsibility
Fostering diversity, continuous improvement, and creativity
FSI serves a diverse and engaged user community, primarily within healthcare but extending to education, government, and commercial sectors. The company promotes a collaborative customer platform (“The Neighborhood”), where users share best practices, tips, and feedback. FSI’s Customer Success team ensures clients are supported and educated, building strong, long-term relationships and proactive product enhancement. Clients consistently cite FSI’s reliable support, active community, and responsiveness to user needs as significant value drivers
FSI CMMS
By FSI LLC
