Freshservice

Freshservice offers a tiered pricing structure designed to cater to businesses of various sizes and needs. The Starter plan begins at $19 per agent per month (billed annually), providing basic ITSM features like incident management, workflow automation, and a self-service portal. The Growth plan, priced at $49 per agent per month (billed annually), includes additional features such as asset management and service catalog capabilities. The Pro plan, at $99 per agent per month (billed annually), is tailored for larger organizations with advanced tools like project management, change management, and major incident handling. For enterprises with complex needs, the Enterprise plan starts at $119 per agent per month (billed annually) and includes Freddy AI-powered virtual agents, sandbox environments, and extensive orchestration capabilities. Freshservice also provides discounts for educational institutions, non-profits, and large teams, along with a free trial for users to explore its features before committing. Pricing may vary based on the number of agents and additional add-ons required.