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Freshcaller Pricing, Plans & Subscription Options | Zoftware

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Customer Service & Communication

Contact Center Software

Freshcaller

Freshcaller

Overview Product Details Zoftware Analysis Features Reviews Pricing Alternatives Technology Stack

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4.0

(247

reviews)

Analyzed By Zoftware•

Last Updated: 18th Nov 2025

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Freshcaller

By Freshworks Inc.

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Contact Center Software

Freshcaller Pricing

View Pricing Plans

Free
Free
Per User Per Month
Last updated on: 15th Jul 2025

For getting started

No FREE minutes

Buy Local Numbers

Buy Toll-free Numbers

Inbound Caller ID

Desktop Notifications

Call Notes

Custom Greetings

Call Metrics

Conversation Properties

Inbox

Growth

$18

Per User Per Month

Last updated on: 15th Jul 2025

For fast growth
Everything in Free and
Up to 2000 incoming minutes/month FREE
Number Porting
Basic Call Queues
Wait Queues
Voicemail
Warm Transfer
Cold Transfer
Call Recording
Pre-built Reports
Parallel Calling
Queue Transfer

Pro

$47

Per User Per Month

Last updated on: 15th Jul 2025

For high performance
Everything in Growth and
Up to 3000 incoming minutes/month FREE
Holiday Routing
Advanced Call Metrics
Call Barging
Call Center Agent Statuses
Call Recording Opt-out
Agent Availability Report
Queue Callback (Virtual Hold)
Routing Automation
Call Lifecycle
Call Monitoring
Pause Recordings
IVR (Phone Trees)
Custom Reports
Call Conferencing
Bring Your Own Carrier
SIP Connections
Agent Extensions
Smart Escalations

Enterprise

$83

Per User Per Month

Last updated on: 15th Jul 2025

For enterprise-grade support
Everything in Pro and
Up to 5000 incoming minutes/month FREE
Speech Enabled IVR (Phone Trees) FREDDY
Abandoned Call Metrics
Service Level Monitoring