Fraxion
By Fraxion US, LLC
Control, Compliance & Audit Trail: Users highly value its ability to enforce spending policies and prevent unauthorized spend through compulsory approval workflows and real-time budget checks. The full audit trail and digital records are essential for smoother auditing processes.
Ease of Use (Interface & Access): For general users and approvers, the interface is frequently described as "user-friendly," "simple in menus," and "intuitive." The platform is easily accessible from anywhere with internet connectivity.
Seamless Integration: The software is praised for its easy and seamless integration with major ERP and accounting systems like Microsoft Dynamics GP, NetSuite, and QuickBooks, which streamlines AP and reconciliation processes.
Efficiency and Automation: Fraxion automates the entire requisition-to-PO process, including auto-generating and emailing POs. This automation drastically reduces manual work and processing time, often completing orders in minutes.
Robust Repository & Search: The platform excels in its document repository, making it easy to query and access all related documents (invoices, POs, receipts) for a supplier in one place, with powerful search functionality.
Responsive Customer Support: Users report the support team is timely, responsive, and extremely helpful with implementation and issue res
High Cost & Implementation Fees: The high initial cost and implementation fees are the most significant drawbacks, making the platform prohibitive for small companies and startups with limited budgets.
Cancellation and Change Limitations: Users report challenges with cancellation issues, specifically that changing an order after a previous one is canceled is not permitted, which restricts flexibility.
Product Direction & Updates: Compared to some competitors, some users express a lack of confidence in its ongoing development, desiring more frequent feature enhancements and updates.
