FinQuery
By FinQuery, LLC
FinQuery typical implementation process:
Initial Consultation: Engage with FinQuery experts to assess business needs, data requirements, and compliance goals.
Rapid Onboarding: Begin deployment with a streamlined onboarding process for quick user setup and platform configuration.
Data Migration: Import lease, contract, prepaid, and accrual accounting data, with options for managed data entry and validation services to ensure accuracy.
ERP Integration: Connect FinQuery seamlessly with selected ERP and accounting platforms for automated data flow.
User Training: Access expert-led training sessions and daily live agent support to ensure users are comfortable with features and workflows.
Test & Validate: Review reports, schedules, and journal entries for accuracy and compliance before live use.
FinQuery can be customized extensively across reporting, integrations, workflows, data controls, and deployment to fit specific business needs.
Reporting customization: Build unlimited custom reports in a flexible reporting studio, create templates, schedule, and share reports; 100+ standard reports plus complex roll forwards, historical, budgeting, forecasting, and AP reports.
ERP integrations: Integrates with any ERP/GL (e.g., NetSuite, Sage Intacct, SAP, Microsoft, Acumatica) with configurable data mappings; LeaseQuery Connect supports automated, push‑button journal entry posting/uploads and tailored syncs.
Data model and fields: Custom contacts, payment/date/task tracking, and the ability to attach documentation to leases support organization-specific data capture.
Workflow controls: Role‑based access, audit trails, lease change history, data entry validation, duplicate prevention, and locking journal entries enable tailored approval and control workflows.
Multi-standard, multi-entity: Dual-standard reporting, multi-currency (translation and remeasurement), governmental modules (GASB/SFFAS), and lessor/lessee support accommodate diverse structures and compliance profiles.
AI-assisted entry and abstraction: Automated lease abstracts and AI‑assisted data entry accelerate onboarding and standardize custom data capture from varied contract formats.
Calendar and notifications: Custom calendars, critical date reminders, and configurable alerts adapt to unique close and compliance timelines.
Deployment/security options: Managed hosting on AWS with encryption, firewall, and application security, aligning with enterprise IT and infosec requirements.
Implementation tailoring: Expert-led implementation with dedicated PMs; bulk lease upload, configurable mappings, and expert validation aligned to each ERP and chart of accounts.
FinQuery offers expert-led implementation, ongoing education, and multiple support channels to help new users ramp quickly and stay compliant. New customers receive a dedicated project manager and an accounting expert for setup, data migration, mapping, testing, and reconciliation, followed by access to a responsive support team for complex scenarios. After go-live, users can join Daily Office Hours staffed by certified lease accounting analysts for real-time Q&A, use a 24/7 Help Center for on-demand guides and training, and attend monthly webinars that also offer free CPE credits. The Customer Center centralizes Live Agent Hours sign-ups, training webinars, FinQuery Academy interactive learning, and support ticketing, ensuring users have both self-serve and direct expert assistance. FinQuery also provides professional services and managed services for bulk uploads, customized trainings, and ongoing lease/SBITA entry and validation when teams need extra capacity.
FinQuery safeguards data through audited controls, strong encryption, granular access management, and continuous monitoring anchored by third‑party attestations and formal security programs.
Compliance attestations: Independently audited SOC 1 Type II reports are completed regularly and made available to customers for audit support and vendor due diligence.
Encryption: Data at rest is encrypted using AES-256, including full database encryption and encrypted backups. Data in transit is protected with TLS 1.2 and 2048-bit RSA certificates.
Access controls: Role‑based access control with least‑privilege, no shared accounts, SAML 2.0 SSO support, Google OAuth 2.0 where applicable, and salted one‑way hashed passwords.
Logging and monitoring: Centralized logging of user and network activity with retention under a formal data retention policy; endpoint monitoring, alerting, and reporting to detect and investigate anomalies.
Incident response: A cross‑functional Security Incident Response Plan details escalation, containment, forensics, mitigation, correction, and customer/third‑party notifications.
Vulnerability management: Regular external penetration testing, secure remediation workflows validated in test environments, and controlled automated deployments with QA.
Data governance: Formal data classification, documented retention and disposition standards, NDA requirements for all parties with access, and certificate lifecycle management via trusted CAs.
Data portability and retention window: Customer data exports are available during the subscription term and for at least 60 days following termination, to support quarterly reporting cycles. After this period, data is disposed of in accordance with policy or at the customer's request.
FinQuery ships enhancements on a frequent, ongoing cadence and manages them through centralized release notes, coordinated implementation support, and backward‑compatible cloud delivery so customers receive updates without disruption. Product changes are documented in the News Room and customer channels, highlighting feature additions, performance improvements, and compliance updates tied to evolving standards like ASC 842, IFRS 16, GASB 87/96, SFFAS 54, and FRS 102. Updates follow a SaaS model—no manual installs—so new capabilities, bug fixes, and security hardening are rolled out to all tenants with communication to admins for awareness and training alignment. For major releases and ERP integration changes, implementation resources and expert office hours are available to validate mappings, test journal postings, and adjust workflows, ensuring smooth adoption across accounting periods.
FinQuery states that customers retain control over their data, with the platform acting as a service provider and enabling export during the subscription term and for a defined window after termination. Data exports are available any time during an active subscription and for at least 60 days after the subscription ends to support quarter-close and reporting, after which data is disposed of per FinQuery’s data retention and disposition standards or earlier upon written customer request. The Trust Center notes a formal retention policy governing return, deletion, and destruction of confidential Client Data; customers can request earlier deletion and can obtain copies of their data within the retention window. Terms and Conditions govern use rights, acceptable use, and limitations of liability; contractual documents and order forms control specifics on access, export formats, and support provided for migrations or post-termination retrievals. Website privacy statements further confirm that personal information is retained only for the minimum time necessary for stated purposes, consistent with applicable law and internal retention schedules.
FinQuery’s subscription agreements establish auto‑renewing terms, defined notice windows for non‑renewal, and clear grounds for termination, refunds, and post‑termination data handling.
Term length and auto‑renewal: Paid subscriptions run for an Initial Term and then automatically renew in consecutive one‑year Renewal Terms unless either party gives notice not to renew at least 15 days (and no more than 120 days) before the current term ends; client non‑renewal must be emailed to the designated address.
Renewal pricing changes: Subscription fees may be adjusted at renewal with at least 30 days’ advance notice provided through the solution for the upcoming Renewal Term.
Payment failures: If a payment fails (expired card, insufficient funds, etc.), the customer remains responsible for amounts due; FinQuery may invoice, continue billing once details are updated, or immediately terminate access at its discretion.
Termination for breach: Either party may terminate for material breach if not cured within 30 days of written notice.
Termination for legal/conflict reasons: FinQuery may terminate immediately if continuing service conflicts with law, requires data to be hosted in another country, or would subject the vendor to industry registration/licensing obligations.
Vendor termination for convenience (program‑specific): Certain program terms allow FinQuery to terminate a Paid Solution for any reason with at least 90 days’ notice to the end user.
Effect of termination and refunds: Upon termination for breach (by the other party) or legal/conflict reasons, prepaid subscription fees are refunded pro rata for the unused portion of the current term after the effective termination date.
Post‑termination data retention: Client data is retained for a defined window after termination to enable retrieval—at least 90 days under some terms—and then disposed of per data retention policy; customers can request exports within the retention window.
Non‑renewal liability: A party declining to renew has no liability to the other merely for non‑renewal, including claims of detrimental reliance.
FinQuery’s software is built to meet compliance standards for lease and contract accounting, supporting regulatory requirements across multiple accounting frameworks and industry best practices. These include ASC 842 for U.S. GAAP institutions, IFRS 16 for international users, GASB 87 & 96 as well as SFFAS 54 for government and public sector entities, and FRS 102 for U.K. firms. The solution demonstrates ongoing compliance through third-party audited SOC 1 Type II reports covering system controls, data management, and risk processes, which are renewed regularly.
Data security, privacy, and retention practices are aligned with relevant data protection laws, and the platform offers features and workflows to facilitate both internal and external audit support, electronic records management, and transparent regulatory reporting for financial statement preparation. These measures position FinQuery as a trusted platform for organizations needing compliance with leading accounting standards, sector-specific policies, and SaaS security best practices.
