Fieldstack

FieldStack is an all‑in‑one, cloud‑based retail management platform designed to unify the core systems a retail chain depends on—point of sale, eCommerce, inventory and supply chain, loyalty/CRM, and forecasting—into a single database with real‑time data flow. The company positions its approach as “Unified Commerce” grounded in Lean Retail, emphasising automation, agility, and outcomes. Practically, that means store associates work in a fast, intuitive POS while central operations see the same live data and can automate replenishment, promotions, and fulfilment across channels. A defining feature of FieldStack is its omnichannel capability. Retailers can offer buy online, pick up in store (BOPIS), curbside pickup, same‑day delivery, and ship‑from‑store, all coordinated by distributed order management that reconciles inventory across physical locations, webstores, and third‑party marketplaces such as Amazon and Walmart. By bringing eCommerce and marketplace listings into the same operational fabric as POS and inventory, the platform aims to prevent overselling and reduce manual workarounds typical of disjointed stacks. On the customer side, FieldStack includes unified loyalty and CRM. Profiles, points, promotions, gift cards, and personalised offers are shared online and in‑store, supported by reporting and BI dashboards for lifetime value analysis and targeted campaigns. The goal is to turn casual shoppers into repeat customers through connected programs that are easy to manage centrally and simple for associates to apply at checkout. For operations, FieldStack’s inventory and supply modules focus on accuracy, automation, and scale. The vendor highlights handling very large catalogues at the POS and moving high volumes of items through the supply chain with automatic workflows and forecasting. Retail‑oriented analytics surface actionable insights that inform purchasing, pricing, and allocation decisions, while the unified data model simplifies exports and back‑office tasks. Independent software directories likewise describe strong inventory control, order management, multi‑location visibility, and reporting—consistent with FieldStack’s emphasis on lean, data‑driven operations. Technically and commercially, FieldStack is delivered as a cloud service with continuous updates, aiming to eliminate costly upgrades and brittle integrations. Microsoft AppSource lists FieldStack’s solution as a “POS and Unified Commerce Platform,” reiterating its single‑platform approach and client success partnership model in which the vendor proactively helps retailers adapt and optimise. Pricing is generally custom for mid‑market chains, with directories noting quote‑based models rather than published tiers. The company’s origins and leadership are rooted in retail. Founder and CEO Brett Wickard previously ran the Bull Moose retail chain and launched FieldStack in 2013 to make his lean retail platform available to other retailers. In early 2024, the firm announced a move to a larger headquarters in South Portland, reflecting workforce growth and demand from retailers looking to replace fragmented stacks with unified systems. The “About Us” materials stress hands‑on engagement with client stores and response times measured in hours, positioning FieldStack not just as software but as an ongoing tech partner.

FieldStack’s core advantage is architectural: a single, unified commerce platform with one database connecting POS, eCommerce, inventory/supply, and loyalty/CRM, all fed by real‑time data and automation. Many retailers struggle with stitched‑together stacks—separate POS, separate webstore, separate loyalty, brittle integrations, and batch data syncs—leading to slow decisions and inconsistent customer experiences. FieldStack’s design eliminates those silos, so inventory, orders, customers, and promotions are consistently visible and actionable across channels without custom glue code. That structural edge is repeatedly emphasized in the vendor’s site and AppSource listing, and echoed by directories that highlight its multi‑location, omnichannel strengths. A second differentiator is omnichannel fulfillment at scale—BOPIS, curbside, ship‑from‑store—plus native marketplace integrations. Many POS‑centric competitors add ecommerce via connectors, but FieldStack treats web, stores, and marketplaces as first‑class channels with distributed order management and live inventory reconciliation. This reduces overselling risk and enables faster, more profitable fulfillment choices per order. Client testimonials cite significant marketplace revenue gains after optimization on the platform, suggesting tangible upside when the omnichannel stack is truly unified.

• Small Businesses (1-99)
• Mid Market (100-500)
• Enterprise (500+)