EZBIS Office
By EZBIS Office
Automation Efficiency: Features like appointment reminders, batch billing, and integrated credit card processing reduce manual tasks
Chiropractic-Specific Features: Customizable SOAP notes, body-mapping tools, and insurance auto-posting are lauded for streamlining workflows
Long-Term Reliability: Loyal users (some for 20–30+ years) emphasize its stability and adaptability to regulatory changes like MIPS and ICD-10
Exceptional Customer Support: Repeatedly highlighted as “the best customer service in the business,” with representatives described as “polite, responsive, and patient”
Exceptional Customer Support: Repeatedly highlighted as “the best customer service in the business,” with representatives described as “polite, responsive, and patient”
Outdated Interface: Some users criticize its “dated” appearance, particularly the EHR, which feels “clunky” or “not intuitive
Update Issues: Frequent updates occasionally introduce glitches, especially if not installed correctly from the server
Limited EHR Customization: Users report inflexibility in modifying symptom lists or medication entry fields, which can feel restrictive
Reporting Challenges: A few note discrepancies in financial reports and a learning curve for generating custom analytics.
