Exercise.com
By Exercise.com
Ease of Use and User-Friendly Interface Many users praise the platform for its intuitive design, making it easy for staff and clients to navigate and utilize features without extensive training.
Highly Customizable Clients appreciate the platform’s flexibility, including custom workout plans, branding options, and tailored client engagement tools.
Comprehensive Feature Set Users find value in the all-in-one nature of the software—covering scheduling, billing, workout creation, progress tracking, and marketing in one platform.
Excellent Customer Support Many reviews highlight responsive, helpful customer service, with dedicated onboarding, training, and ongoing technical support.
Branding and White-Label Capabilities Businesses like gyms and trainers that want to maintain their branding love the white-label mobile apps and web portal options.
Pricing Concerns Some users find the platform to be on the pricier side compared to other management solutions, especially for smaller gyms or trainers with limited budgets.
Learning Curve for Advanced Features While user-friendly overall, some users report a learning curve when trying to access more advanced customization or integrations.
Occasional Technical Glitches A few reviews mention occasional bugs, slow responses to technical issues, or downtime during updates.
Limited Integrations with Third-Party Tools While customizable, some users express frustration about limited integrations with certain accounting, marketing, or CRM tools, or the need for custom API setup.
Complex Contract Terms Some clients report that the renewal or cancellation policies can be somewhat strict or unclear, requiring careful review of contracts.
