The typical implementation process for Evocon software is designed to be straightforward and efficient, ensuring minimal disruption to your operations. Here’s a step-by-step guide:
Contact and Initial Setup: The process begins with contacting Evocon to discuss your specific production needs. This can be done via their website, email, or phone. During this stage, you will provide details about your production processes, which help Evocon determine the necessary hardware and any customizations required.
Hardware Shipment: Once the initial setup details are confirmed, Evocon ships the required hardware, including their IIoT (Industrial Internet of Things) device, sensors, and cables. For customers in Europe, the hardware typically arrives within 1-2 business days, while other regions may take 3-4 business days.
System Access and Configuration: As soon as the hardware is shipped, you gain access to the Evocon system. This allows you to start configuring the software by entering products, shifts, and downtime reasons even before the hardware arrives.
Hardware Installation: Upon receiving the hardware, your technical team can set it up. The installation process is designed to be user-friendly and can usually be completed within a few hours. Evocon provides detailed instructions to guide your team through the setup.
System Integration and Testing: After the hardware is installed, the system is integrated with your production lines. This involves connecting the IIoT device to the internet and ensuring that data is being correctly transmitted to the Evocon software. Initial tests are conducted to verify that everything is functioning as expected.
Training and Go-Live: Once the system is set up and tested, Evocon offers training sessions to ensure your team is comfortable using the software. After training, the system goes live, and you can start monitoring your production in real-time
The entire implementation process typically takes a few days, from initial contact to going live, depending on the complexity of your setup and the speed of hardware delivery.
Evocon can be customized to fit specific business needs, making it a versatile solution for various manufacturing environments. Here are some key customization options:
Custom Dashboards: You can tailor the dashboards to display the most relevant metrics for your operations, such as specific downtime reasons, production rates, and quality metrics.
Integration with Existing Systems: Evocon can integrate with other software and systems you may already be using, such as ERP (Enterprise Resource Planning) systems, to provide a seamless flow of information.
Custom Alerts and Notifications: Set up custom alerts and notifications based on specific triggers, such as machine downtime or production anomalies, to ensure timely responses.
Adaptable Reporting: Generate customized reports that focus on the data points most critical to your business, helping you make informed decisions.
Scalable Solutions: Whether you are a small manufacturer or a large enterprise, Evocon can scale to meet your needs, allowing you to monitor multiple production lines or factories from a single platform.
These customization options ensure that Evocon can be tailored to meet the unique requirements of different manufacturing processes, enhancing its effectiveness and value to your business.
Evocon's pricing is designed to be transparent and adaptable, with no setup fees. However, there are additional costs associated with hardware and optional features:
Hardware Costs: The Evocon IIoT device, which captures production signals, costs $399 per device (one-time cost) and can monitor up to three machines. For remote connectivity, the Evocon IIoT 4G device is available for $439, with an additional $9 per month for 4G network service.
Optional Features: Additional features like the Checklists feature ($69/month per machine), Process Metrics Widget ($49/month per input), and Automated Scrap Counting ($49/month per input) come with extra fees.
Evocon offers comprehensive training and support to ensure new users can effectively utilize the software
Free Trial: A 30-day free trial allows users to explore the system and see how it fits their production processes.
Demo Environment: Before full implementation, users can access a demo environment to learn the basic functions of Evocon through a simple tutorial.
Online Training Sessions: Evocon schedules online calls to provide an overview of the system, how it works, and how to use its various functions. These sessions are recommended for all team members involved in the implementation.
Webinars: For broader implementations, Evocon organizes webinars to train key personnel, who can then pass on the knowledge to the rest of the team.
Knowledge Base: An up-to-date Knowledge Base with step-by-step instructions and tutorials is available for users to find answers to common questions.
Evocon takes data security very seriously and has implemented robust measures to protect customer data:
ISO 27001 Certification: Evocon's Information Security Management System (ISMS) is ISO 27001 certified, ensuring stringent security measures are in place and continuously monitored.
CyberVadis Rating: Evocon received a "Mature" rating from CyberVadis, indicating advanced cybersecurity practices that are well-integrated into their business processes.
Data Encryption: All data transmissions are encrypted to protect against unauthorized access.
Access Controls: Robust access controls are implemented to ensure that only authorized personnel can access sensitive data.
Incident Response Preparedness: Evocon has comprehensive plans for detecting, responding to, and recovering from security incidents.
Continuous Improvement: Regular updates and enhancements to security measures are conducted in response to evolving threats.
These measures collectively ensure that Evocon provides a secure and reliable platform for its users, safeguarding their production data against potential threats.
Evocon regularly releases updates to ensure the software remains cutting-edge and secure. These updates include new features, performance improvements, and security enhancements. The updates are managed seamlessly through the cloud, meaning users do not need to manually install them. This approach ensures that all users have access to the latest version of the software without any disruption to their operations.
Evocon's policy on data ownership is clear: the client owns all the data collected from their production site. Evocon does not use or share this data with third parties, except when necessary for support purposes. Data is stored securely on Amazon AWS servers, with encryption both in transit and at rest to protect against unauthorized access. Regarding data portability, Evocon allows clients to request their data in a structured, commonly used, and machine-readable format. This ensures that clients can easily transfer their data to another system if needed.
Evocon offers flexible terms for scaling up or down based on organizational needs. The pricing model is designed to be adaptable, allowing businesses to add or remove machines as their production requirements change. For scaling up, additional machines can be connected to the system, with the cost per machine decreasing as more machines are added. Conversely, if a business needs to scale down, it can reduce the number of connected machines without incurring penalties. This flexibility ensures that Evocon can grow with your business and adapt to changing production demands.
Evocon's terms for contract renewal and cancellation are designed to be straightforward and customer-friendly:
Contract Renewal: Contracts with Evocon typically renew automatically at the end of each subscription period unless you choose to cancel. This ensures uninterrupted access to the software and its features.
Cancellation Policy: You can cancel your subscription at any time. If you cancel during the free trial period, there are no financial commitments, and you simply need to return any hardware provided. For paid subscriptions, cancellation must be done before the next billing cycle to avoid charges for the subsequent period.
Refunds: Evocon does not generally offer refunds for partial months of service. However, if you cancel your subscription, you will retain access to the service until the end of the current billing period.
Evocon meets several key compliance standards to ensure data security and operational integrity:
ISO 27001 Certification: Evocon's Information Security Management System (ISMS) is ISO/IEC 27001:2013 certified. This certification demonstrates Evocon's commitment to maintaining high standards of information security, including risk management, physical and IT security, business continuity, and operational security.
CyberVadis Rating: Evocon has received a "Mature" rating from CyberVadis, indicating advanced cybersecurity practices that are well-integrated into their business processes. This rating reflects comprehensive cybersecurity policies, continuous improvement, employee engagement, and robust incident response preparedness.
Regulatory Compliance: Evocon ensures compliance with various industry-specific regulations, particularly in sectors like pharmaceuticals, where maintaining high-quality standards and minimizing production downtime are critical.
These compliance measures ensure that Evocon provides a secure and reliable platform for its users, safeguarding sensitive production data and maintaining operational excellence.
