Initial Consultation: Businesses discuss goals and use cases with eStreamly’s team.

Account Setup: Users choose a pricing plan and create an account (Starter, Shoppable Video, or LiveShopping).

Platform Integration: Plug-and-play integrations with platforms like Shopify, BigCommerce, Magento, and Salesforce.

Video Content Upload: Users upload or embed videos to make them shoppable.

Customization & Branding: Optional setup of branded video players, landing pages, and checkout experiences.

Go Live: Businesses can begin livestreaming or embedding shoppable videos on their site.

Timeline: For most users, setup is immediate to a few days, depending on the level of customization and platform integration.

Embeddable Video Player: Customizable to match brand aesthetics.

In-Video Checkout: Tailored checkout flow embedded directly in the video.

Shoppable Landing Pages: Custom pages for ads or campaigns.

Email & SMS Video Embeds: Shareable video content across marketing channels.

Lead Collection Tools: Capture first-party data and leads directly from video interactions.

Platform Plugins: Supports Shopify, Magento, BigCommerce, and Salesforce for seamless e-commerce integration.

Personalized Support: Higher-tier plans include dedicated onboarding and support for tailored implementation.

Starter Plan: $39/month, includes 10,000 views/month and basic support.

Shoppable Video Plan: $425/month (billed quarterly), includes 100,000 views/month, unlimited hosted videos, and personalized support.

LiveShopping Plan: Starts at $10,000/year, designed for small to midsize businesses with advanced needs.

Setup Fees: Not explicitly listed, but higher-tier plans may include onboarding services.

Maintenance: Included in subscription; no separate maintenance fee mentioned.

Support Charges:

• Online Support: Included in all plans.

• Personalized Support: Available in higher-tier plans (Shoppable Video and LiveShopping).

• Custom Integrations: May incur additional costs depending on complexity.

Onboarding Assistance: Personalized onboarding is available for higher-tier plans to help users get started quickly.

Documentation Portal: A comprehensive eStreamly documentation site provides guides, FAQs, and technical resources.

Live Demos & Webinars: Offered periodically to showcase features and best practices.

Email & Chat Support: Available across all plans, with faster response times for premium users.

Dedicated Account Managers: Included in enterprise-level plans for tailored support.

Video Tutorials: Step-by-step videos to help users set up livestreams, embed videos, and manage shoppable content.

Data Encryption: All user data is encrypted in transit and at rest to prevent unauthorized access.

Secure Checkout: In-video purchases are processed through secure, PCI-compliant gateways.

Access Controls: Role-based permissions ensure only authorized users can manage content and settings.

Regular Security Reviews: Internal audits and updates help maintain a strong security posture.

Compliance Standards: Designed to align with GDPR and other data protection regulations.

Frequent Feature Releases: eStreamly regularly rolls out new features and improvements to enhance user experience.

Automatic Updates: Most updates are deployed automatically with minimal disruption to users.

Changelog Access: Users can track recent changes and feature additions via the documentation portal or email updates.

User Feedback Loop: Feature updates are often driven by user feedback and evolving market needs.

User-Owned Data: Businesses retain full ownership of their content, customer data, and analytics generated through the platform.

Portability: Users can export their data upon request, ensuring continuity if they switch platforms.

No Vendor Lock-In: eStreamly emphasizes transparency and avoids proprietary data traps that restrict migration.

Data Access Rights: Clients can access, modify, or delete their data as needed, in line with standard SaaS practices.

Custodial Role: eStreamly acts as a data custodian, ensuring security and availability without claiming ownership.

Flexible Plans: eStreamly offers tiered pricing (Starter, Shoppable Video, LiveShopping) that can be upgraded or downgraded based on usage.

Usage-Based Limits: Plans are defined by monthly video views and feature access, allowing businesses to scale with demand.

No Downtime for Scaling: Plan changes are typically seamless, with no service interruption.

Custom Enterprise Options: For large organizations, custom pricing and features are available to match evolving needs.

Subscription-Based: Plans are billed monthly, quarterly, or annually depending on the tier.

Auto-Renewal: Contracts typically auto-renew unless canceled before the renewal date

Cancellation Policy:

• Users can cancel at any time, but refunds may not be issued for the remaining billing period.

• Higher-tier plans may require notice before cancellation (e.g., 30 days).

No Long-Term Lock-In: Most plans are designed to be low-commitment, especially at the Starter level.

Support Continuity: Access to support and features ends when the subscription is terminated.

GDPR Compliance: eStreamly aligns with the General Data Protection Regulation for handling EU customer data.

PCI Compliance: In-video checkout is processed through PCI-compliant payment gateways to protect financial data.

Data Encryption: All data is encrypted in transit and at rest.

Access Controls: Role-based permissions and secure login protocols are enforced.

Audit Trails: Activity logs help monitor platform usage and ensure accountability.