Epicor Software Corporation, headquartered in Austin, Texas, is a global provider of industry-specific enterprise software solutions. Founded in 1972, it serves a diverse range of industries, including manufacturing, distribution, retail, and services. Epicor is best known for its enterprise resource planning (ERP) solutions and has expanded its portfolio to include customer relationship management (CRM), supply chain management (SCM), and human capital management (HCM) software. Epicor CPQ (Configure Price Quote) is a key offering that automates complex sales-to-manufacturing workflows and enhances customer engagement through advanced visualization tools like 3D and augmented reality (AR).
Epicor's origins trace back to the merger of two companies: Triad Systems Corporation (founded in 1972) and Platinum Software Corporation (founded in 1984). Over the years, Epicor has grown through strategic acquisitions, including KBMax in 2021, which significantly enhanced its CPQ capabilities. The company was acquired by private equity firms Apax Partners in 2011 and later KKR in 2016. Most recently, it was sold to Clayton, Dubilier & Rice (CD&R) for $4.7 billion in 2020.
Epicor operates as a privately held company under CD&R. Its valuation reached $4.7 billion at the time of its acquisition by CD&R in 2020. While specific funding rounds are not disclosed due to its private status, the company has consistently invested in product development and acquisitions to maintain its competitive edge.
Epicor CPQ is a standout product within Epicor's portfolio. It offers:
Dynamic Product Configuration: Supports 2D, 3D, AR, and VR visualization for an immersive customer experience.
Automation: Streamlines quoting processes with automated proposal generation, CAD drawings, and bill of materials (BOM).
Rules Engine: Simplifies complex configurations using the "Snap" rules engine.
Guided Selling: Helps users identify the best product fit while triggering upsell opportunities.
Analytics: Provides insights into customer interactions to improve sales strategies.
Epicor has a history of strategic acquisitions to expand its capabilities:
KBMax (2021): Enhanced CPQ functionality with advanced visualization tools like AR/VR.
These acquisitions align with Epicor's strategy to provide tailored solutions for complex manufacturing and distribution needs.
Recent updates to Epicor CPQ include:
Improved 3D visualization tools with patent-pending Sketch & Extrude technology.
Integration with Apple Vision Pro for spatial computing.
These innovations solidify Epicor CPQ's position as a leader in the CPQ market.
Epicor emphasizes customer-centricity, innovation, and collaboration. Its "Epicor CPQ Champion Awards" celebrate customers who drive transformation using its software. The company fosters strong partnerships with clients to refine its solutions based on real-world feedback. Additionally, Epicor promotes diversity and inclusion within its workforce.
Epicor serves over 20,000 users globally across industries such as manufacturing, distribution, retail, and services. Its CPQ software is particularly popular among businesses requiring highly customizable products. The company maintains an active community through customer success stories, awards programs, and knowledge-sharing initiatives.
Overall, Epicor CPQ stands out as a robust solution for businesses seeking to streamline their sales-to-manufacturing processes while enhancing customer engagement through cutting-edge visualization technologies. Its strategic growth through acquisitions and focus on innovation ensures it remains a leader in the CPQ market.
Epicor CPQ
By Epicor Software Corporation
