Encompass

Customer Service: Many reviews highlight the excellent customer service provided by Encompass. For example, a Trustpilot review praises the quick response and efficient handling of a product issue, noting that the customer service representative was very helpful.

Company Culture: Encompass is noted for its supportive and positive workplace culture. Employees appreciate the opportunities for professional growth and the company's commitment to employee well-being, including benefits like mental health support and flexible working conditions.

Software Performance: Some users report issues with the performance of Encompass software, mentioning that it can be slow and occasionally crashes. There are also complaints about the software being complex and expensive, which can be a barrier for smaller businesses.

Management Issues: Reviews on platforms like Glassdoor mention dissatisfaction with management, describing it as a "boys club" and noting that the leadership can be exclusionary, which may force talented employees out of the company.