Coohom provides customizable templates for different room types, allowing users to start with a solid foundation and personalize it to meet their unique requirements.
The Material Editor feature enables users to swap textures and colors of selected furniture models easily, facilitating customization to match their brand or design aesthetic.
The powerful Construction 2.0 tool introduced in Coohom 2.0 allows users to create custom wall decor, ceiling, and floor designs, providing endless possibilities for unique and tailored designs.
For enterprise users, Coohom offers additional customization options, such as using their own product models and customizing the brand to make the platform look like their own.
Coohom's collaboration tools enable teams to work together seamlessly, allowing for customized workflows and processes to suit the specific needs of each business.
The platform offers multiple export formats, accommodating various needs and allowing users to integrate Coohom's designs with other software or platforms used by their business.
Coohom has a pricing structure that includes various plans, but it does not impose any setup fees for users. The platform offers a free trial, allowing users to explore its features without any initial costs. For ongoing expenses, Coohom provides several subscription options: the Pro Monthly plan starts at $9.9 per month, while the Pro Yearly plan is available for $99 per year. For enterprise solutions, pricing is customized based on specific business needs, and interested parties are encouraged to contact the vendor directly for quotes.
Coohom provides extensive video training libraries to help users familiarize themselves with the platform's features and functionality. These training videos cover a wide range of topics, from basic navigation to advanced design techniques.
The Coohom team offers onboarding support to new users, which may include hands-on training sessions, webinars, and detailed documentation. This support helps ensure that users can quickly get up to speed with the platform and start creating designs efficiently.
Coohom maintains comprehensive user guides and documentation that cover all aspects of the platform. These resources are available online and can be accessed anytime by users who need assistance or want to learn more about specific features.
For any questions or issues that may arise, Coohom provides email support to its users. The support team is dedicated to responding promptly and helping users resolve any problems they encounter while using the platform.
Coohom has an active community forum where users can connect with each other, share ideas, and seek advice. The forum is moderated by the Coohom team and serves as a valuable resource for users looking to learn from their peers.
Coohom employs organizational and technical measures to safeguard personal data, adhering to applicable data privacy laws, including the General Data Protection Regulation (GDPR). This commitment ensures that user data is collected, stored, and used in compliance with legal standards.
User personal data is stored on secure servers located in the United States. Coohom utilizes managed database services to enhance data security and performance, ensuring that data is protected against unauthorized access.
To protect transaction security, Coohom may require users to complete real-name authentication and provide identity verification materials, adding an extra layer of security during user interactions.
Coohom collects log information regarding user activities on the platform, including IP addresses and browsing patterns. This data is used to identify and resolve errors, improve system stability, and monitor for any suspicious activities.
Coohom retains operating data only as long as the user account exists, after which the data is deleted or anonymized, reducing the risk of data exposure over time.
Coohom's privacy policy outlines that when using third-party products or services, users are subject to those third parties' privacy policies, ensuring transparency regarding data handling outside of Coohom's control.
The platform's updates include new features, performance improvements, and security enhancements, all aimed at maintaining a seamless user experience. Coohom also collects user feedback and log information to identify areas for improvement, ensuring that updates are aligned with user needs and operational requirements. This proactive approach to updates and management helps Coohom maintain a high level of service stability and responsiveness for its users.
Coohom's policy on data ownership and portability emphasizes user rights and responsibilities regarding the content they upload to the platform. Users retain ownership of their uploaded content, such as models, floor plans, and designs, provided they confirm they have the necessary rights or legal authorization to share that content. By uploading content to Coohom, users grant the company a worldwide, non-exclusive license to use it, which allows Coohom to display and promote the content without transferring ownership.
In terms of data portability, Coohom allows users to migrate and back up their data while their accounts are active. However, if a user account is terminated or expires, Coohom retains the data for a limited time before automatically deleting it. Users are encouraged to complete data migration and backup in a timely manner to ensure they do not lose access to their information. Coohom's commitment to data protection is further reinforced by its adherence to international standards and regulations, including the General Data Protection Regulation (GDPR), ensuring that user data is handled securely and in compliance with applicable laws.
Coohom offers flexible terms for scaling up or down based on organizational needs, primarily leveraging its cloud-native architecture. As business demands change, Coohom can easily adjust its resources through managed database services, allowing for tailored performance and functionality that align with specific workloads. This elasticity means that organizations can increase or decrease their usage without incurring significant delays or interruptions, ensuring a smooth user experience.
The platform's reliance on Amazon Web Services (AWS) allows Coohom to implement automated scaling, which enhances reliability and performance during peak usage times. This capability is particularly beneficial for handling high volumes of queries per second (QPS) while maintaining low latency and high availability. Additionally, Coohom’s infrastructure supports cost optimization, enabling businesses to manage expenses effectively even as user numbers fluctuate. This adaptability ensures that organizations can respond swiftly to changing market conditions and operational requirements without compromising service quality or incurring unnecessary costs.
Coohom has established an internal security control framework in accordance with ISO 27001, which is an internationally recognized standard for information security management systems. This certification demonstrates Coohom's commitment to managing information security risks effectively and promoting continuous improvement in security practices.
Coohom has undergone an independent third-party audit based on the guidelines developed by the American Institute of Certified Public Accountants (AICPA). The SOC 2 report assesses the appropriateness of controls related to the security, availability, and confidentiality of Coohom's service system, indicating that the platform has reliable security measures in place.
Coohom adheres to stringent data protection principles based on extensive data protection laws and industry standards. This includes implementing reasonable management and technical safeguards to ensure data security throughout its lifecycle.
Coohom invites independent third-party organizations to assess security risks regularly, ensuring ongoing compliance with established security standards and practices.
