Cobblestone
By CobbleStone Software
AI Innovation: VISDOM+ and generative AI features for clause drafting and natural language queries are seen as forward-thinking and time-saving.
Customer Support: CobbleStone often receives high marks for responsive and knowledgeable support teams, with some users noting excellent onboarding assistance.
Integration Capabilities: Seamless connections with Microsoft, Salesforce, Oracle, DocuSign, and Adobe are frequently mentioned as a major advantage.
Strong Compliance & Security: SOC 2 compliance, audit trails, and role-based access controls are praised by organizations in regulated industries.
Customization Flexibility: Many reviewers highlight CobbleStone’s ability to tailor workflows, templates, and dashboards to fit unique business processes.
Comprehensive Feature Set: Users appreciate the depth of functionality, including contract lifecycle management, vendor management, procurement, and AI-powered tools like VISDOM® for clause extraction and risk analysis.
Onboarding Time: Larger implementations may take longer than expected, with some clients citing delays in data migration or workflow configuration.
Pricing Transparency: Customers note that CobbleStone does not publish standard pricing, which can make budgeting difficult without a quote.
UI/UX Concerns: A few reviews mention that the interface feels dated compared to newer competitors, requiring customization for better usability.
Learning Curve: Some users report that the platform can be complex to set up and navigate initially, especially for non-technical staff.
