Setup: Easy to install and use across devices
Interface: Intuitive design on desktop and mobile
Remote Work: Ideal for distributed teams and freelancers
Privacy: Keeps personal number hidden while using business line
Support: Responsive and helpful customer service
Integrations: Seamless with CRMs like HubSpot and Capsule
Cost: More affordable than traditional phone systems
Call Recording: Highly valued by users
Updates: Frequent feature improvements
Scalability: Easy to add users as teams grow
SMS Notifications: Lacks push alerts for messages
Call Transfer: Occasionally buggy or unreliable
Call Reception: Incoming calls may lag or ring inconsistently
Number Options: Limited selection of available phone numbers
Conference Calls: Management tools need improvement
Support Follow-up: Some users needed multiple contacts
Routing Setup: Complex for non-technical users
Reliability: Occasional service inconsistencies
Pricing: May feel high for very small teams
