CircleLoop

Name: CircleLoop
Brand: Circleloop
SKU: 68bab6d45d21ba109af1952b
Rating: 4.5 (57 reviews)

Overview of CircleLoop Software Company

CircleLoop is a cloud-based business phone system that replaces traditional telephony with VoIP-powered apps. It’s designed for startups, SMEs, and remote teams who want flexible, scalable, and contract-free communication tools.

Headquarters: Preston, Lancashire, United Kingdom

Founded: 2016

Founders: Damian Hanson and David Hague

Parent Company: Mission Labs Limited

Founding and Growth

CircleLoop was founded in 2016 by Damian Hanson and David Hague3. The idea stemmed from their frustration with outdated and clunky telecom systems in their previous business. They envisioned a modern, software-driven phone system that could be set up without technical expertise.

Since its inception, CircleLoop has grown steadily, attracting thousands of users and integrating with popular business tools to enhance productivity.

Funding and Valuation

Not available.

Product Offerings and Features

Cloud Phone System: Offers full VoIP functionality, including inbound and outbound calling, call transfer, and voicemail.
Number Porting and Virtual Numbers: Supports local and international numbers for flexible business identity.
Call Recording and Analytics: Enables users to track call performance, monitor quality, and ensure compliance.
Integrations: Connects with popular tools like HubSpot, Microsoft Teams, Pipedrive, and Zoho CRM.
Desktop and Mobile Apps: Provides access from any device, enabling work-from-anywhere communication.
Team Collaboration Tools: Includes shared contacts, call logs, and centralized management features.
Call Forwarding and Routing: Offers automated call distribution to enhance responsiveness.
Voicemail to Email: Sends transcribed voicemails directly to inboxes for convenience.
Conference Calling: Built-in capabilities for group discussions and remote meetings.

CircleLoop AI and New Features

CircleLoop continuously updates its platform to improve user experience. Recent innovations include:

Enhanced integrations with CRM platforms

Improved call quality via hardware optimization (e.g., Jabra headsets)

Expanded international number support

SMS and contact management tools

Company Culture and Values

CircleLoop champions simplicity, transparency, and flexibility. It avoids contracts and jargon, focusing instead on monthly subscriptions and intuitive design.

Core Values:

Empowerment: Helping businesses communicate better

Innovation: Reinventing telecom with modern software

Accessibility: No technical expertise required

Remote-first: Designed for hybrid and mobile teams

User Base and Community

CircleLoop serves over 10,000 users in the UK alone, with growing adoption in Ireland, Germany, and the Netherlands. Its community includes startups, SMEs, and micro-businesses across industries like marketing, retail, and tech.

Community Highlights:

Active Help Centre and Partner Portal

Positive user reviews for flexibility and cost-effectiveness

Integration with popular CRMs and productivity tools

CircleLoop

Core Values:

Community Highlights:

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