Developer-Friendly Features: Full API access, instant cache purging, and advanced caching rules are valued by technical teams.
Excellent Support: Reviews frequently highlight responsive 24/7 support, direct access to engineers, and proactive onboarding assistance.
Transparent Pricing: Customers appreciate the predictable pricing model and absence of hidden fees.
Ease of Setup: The platform is considered user-friendly, with a clear dashboard and quick DNS integration. Some report setup taking less than 15 minutes.
High Performance & Reliability: Users praise CDN77 for fast global delivery, low latency, and stable uptime. Many note excellent video streaming performance, especially for live and VOD content.
Account Issues: On platforms like Trustpilot, there are complaints about blocked accounts, credit expiration, and disputes over billing.
SSL Feedback: A few reviews note limited portal feedback for SSL certificate errors.
Pricing for Low-Volume Users: Smaller sites or hobby projects find the minimum credit tiers and annual credit expiry restrictive.
Limited Advanced Features: Some users mention missing capabilities like ESI (Edge Side Includes) and image transformation, which require origin-level implementation.