Carol Collect is an innovative software solution specifically designed to assist small and medium-sized businesses in managing unpaid invoices effectively. This platform automates the entire internal collection process, allowing businesses to engage with debtors through a series of predefined, compassionate reminders and escalations. Unlike traditional third-party collection methods, which often compromise customer relationships, Carol Collect prioritizes maintaining these connections while ensuring that overdue invoices are addressed promptly. With a proven track record of processing over $75 million in debt, the software offers a unique approach that balances effective collections with empathy, recognizing the complexities surrounding each debtor's situation.
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Aging TrackingAutomated NoticesClient ManagementContact ManagementIn-House CollectionsOnline PaymentsPayment CollectionPayment PlansReceivables LedgerRecurring/Subscription BillingTransaction ManagementAutomated reminders for unpaid invoicesDispute management with trackingCounter offers handlingSettlement discount offersTracking of messages and actionsFull, part, or custom payment plansIntegration with QuickBooksIntegration with StripeImport overdue invoices via ExcelOnline payment options (credit, debit, ACH)In-house automation (text/email reminders)Branded and personalized communicationsSelf-service payment portals for debtorsFlexible payment plan incrementsReporting and analytics dashboardCloud-based accessibilityUser activity and follow-up trackingNo third-party collections requiredEmailHelp DeskFAQsForumCloud, SaaS, Web-BasedMobile - AndroidDesktop - MacDesktop - WindowsMobile - iPhone