Name: BuildOps
Brand: BuildOps
SKU: 686689bc3a49c90b5e38ff86
Rating: 4.6 (146 reviews)

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BuildOps

By BuildOps

Categories Associated

General Contractor Software

Overview of BuildOps Software Company

BuildOps is a cloud-based field service and project management platform designed specifically for commercial specialty contractors in industries such as HVAC, plumbing, electrical, mechanical, and fire/life safety. The platform integrates service management, project tracking, dispatching, invoicing, and analytics into a unified system to streamline operations and improve efficiency.

Founding and Growth

BuildOps was founded in August 2018 by Alok Chanani, Steve Chew, and Neeraj Mittal. The company is headquartered in Santa Monica, California, and has grown rapidly due to its focus on solving operational inefficiencies in commercial contracting.

Funding and Valuation

BuildOps has raised a total of $226 million across multiple funding rounds:

Seed Rounds: $5.77M (2019), $7.94M (2020)
Series A: May 2023
Series C: March 2025, $127M led by Meritech Capital Partners

As of 2025, BuildOps is valued at $1 billion, officially making it a unicorn

Product Offerings and Features

BuildOps offers a comprehensive suite of tools for commercial contractors:

CRM+: Mobile surveying, estimating, proposal generation
Smart Scheduling & Dispatching: Technician availability, skill matching
Field Tech Mobile App: Offline access, time tracking, photo/video documentation
Customer & Asset Management: Multi-property tracking, job history
Invoicing & Billing: Integrated with QuickBooks and Sage Intacct
Preventative Maintenance: Recurring service scheduling and invoicing
Job Costing & Procurement: Real-time cost tracking and purchasing workflows
Drawing Tool: Collaborative project documentation
Change Management & AIA Billing: Streamlined billing and change tracking

Acquisitions and Product Expansion

BuildOps has made at least one acquisition, though details are limited. The company continues to expand its platform capabilities, including integrations with Snowflake, REST APIs, and webhook callbacks for real-time data exchange.

BuildOps AI and New Features

Recent updates include:

Skills & Certifications tracking
Smart Dispatch automation
Mobile asset search
Excel/MS Project/Primavera P6 import for project planning
Enhanced RFIs and submittals These features reflect BuildOps’ commitment to continuous improvement and user feedback.

Company Culture and Values

BuildOps is a veteran-owned company with a mission to empower the people who keep America’s infrastructure running. The team emphasizes:

Operational excellence
Customer-centric design
Efficiency through automation
Support for skilled trades and workforce development.

User Base and Community

BuildOps serves commercial contractors across North America, with a growing user base in HVAC, plumbing, electrical, and fire safety. Customers range from small businesses to large multi-division firms. The platform is praised for:

Ease of use
Time savings
Improved quoting and invoicing
Enhanced technician productivity One customer reported a 50% revenue increase after switching to BuildOps.