Bionic Media Planning Software

The typical implementation process for Bionic Media Planning software is designed to be quick and efficient. Most new customers can successfully create their first media plans using Bionic within 48 hours of initiating their account setup. The process starts when a customer requests a trial through the Bionic website, which includes a 14-day money-back guarantee. Since Bionic is entirely cloud-based, there is no need for complicated software installation, making the setup process straightforward and fast, usually completed within an hour. User IDs are set up by sending instructions via email to team members, who can then access the software through a special hyperlink provided by Bionic.

Yes, Bionic Media Planning software can be extensively customized to fit specific business needs.

Custom Fields: Bionic allows for adding custom fields throughout the application, including in areas like ads, advertisers, campaigns, orders, placements, programs, and vendors. This feature opens up infinite possibilities for creating a unique media planning system tailored to proprietary data and competitive advantage.

Customization Without Coding: Bionic has released new software that enables users to build their own custom media planning system without any coding required. This allows for customization of costing structures, KPIs, workflows, media plan data, naming conventions, and structured or unstructured data types.

Interface Customization: The software provides options to customize the interface to meet the unique needs of an organization, each client, and each campaign. This includes setting up and itemizing media costs, establishing KPIs, and creating custom workflows.

Custom Naming Conventions and Tracking URLs: Users can specify how to automatically construct placement names and tracking URLs, which can be tailored to meet specific operational or reporting requirements.

Customizable Media Plans: Bionic matches the flexibility of Excel, allowing users to add their own custom columns to media plans. This feature is particularly useful for agencies that need to adapt their media planning tools to specific client requirements or internal methodologies.

Customizable Templates: The platform offers flexible templates for media plans, enabling users to create professional-looking plans that are customized to their specific needs.

Bionic Media Planning software does not have any setup fees, maintenance fees, or support charges. The pricing is straightforward and includes several benefits that are part of the subscription without additional costs:

No Setup Fee: There is no initial fee required to start using the software. The process is designed to be quick and easy, especially since the software is cloud-based.

No Maintenance Fees: Since Bionic is a cloud-based service, there are no maintenance fees charged to users. The system maintenance and upgrades are managed by Bionic and are included in the subscription cost.

Free Support and Training: Bionic offers unlimited free training and support. This includes access to customer support via telephone, email, or chat, and a knowledge base of articles and videos. The goal is to ensure that users can fully utilize the software without additional costs for learning and troubleshooting.

Free Upgrades: Users receive free software upgrades, ensuring they always have access to the latest features and improvements without additional charges.

Bionic Media Planning software offers comprehensive training and support to new users, ensuring they can effectively utilize the software from the start.

Free Onboarding: The onboarding process is free and includes setting up the user's account and providing initial guidance on using the software. This process is designed to be quick, typically completed on the same day the account is set up.

Unlimited Free Training: Bionic offers unlimited training at no additional cost. This includes a 60-minute introduction to the software, which helps new users get acquainted with its features and functionalities. Additionally, Bionic's training director works with users to schedule custom training sessions tailored to their specific needs.

Continuous Support: Support is available indefinitely at no extra cost. Users can reach out for help via telephone, email, or chat. This ensures that users have access to assistance whenever they need it, whether for troubleshooting, learning new features, or optimizing the use of the software.

Knowledge Base Access: Users have access to a comprehensive knowledge base that includes articles and videos. These resources are designed to help users learn at their own pace and deepen their understanding of the software.

Live Demonstrations: Bionic also provides live demonstrations, as seen in their YouTube presentations, where they showcase new tools and features, and answer audience questions. This interactive approach helps users see the software in action and learn how to apply its capabilities to their media planning tasks.

Bionic Media Planning software employs several robust security measures to ensure the protection of user data, as outlined below:

SSAE-16 Certification: Bionic's data center has successfully completed the SSAE No. 16 Service Organization Control (SOC) 1 compliance audit. This certification indicates that Bionic's processes, procedures, and controls have been formally reviewed and comply with the requirements of Section 404 of the Sarbanes-Oxley Act of 2002.

Secure Data Center: The data center features biometric palm scanners at all facility entrances and card access control at all interior and exterior doors. It is staffed with security personnel 24/7/365 and includes intrusion detection monitoring and digital surveillance cameras with 30 days of storage.

Secure Database: User data is stored in a private database using enterprise-class Oracle database technology, ensuring high levels of data security and integrity.

Secure Network: All systems are protected behind intelligent Cisco Switches, and all data storage occurs on a secure private network. The network activity is monitored continuously, 24/7/365.

Secure Hardware and Operating System: Bionic uses Hewlett-Packard enterprise-class servers known for their security, running on a secure and reliable Red Hat Enterprise Linux operating system. Each system undergoes a "hardening" process before deployment to meet stringent security standards.

Secure Software: The software is developed on the enterprise-class J2EE Platform, with all data guarded by a proprietary Security Manager. It includes user authentication, encrypted passwords, individual and group-level access control lists (ACL), and protected item access logs.

Bionic Media Planning Software releases updates frequently to enhance its performance and add new features. The software is updated every 3-4 weeks, ensuring that users have access to the latest improvements and functionalities. These updates are managed as part of the subscription service, meaning they are automatically implemented without requiring manual intervention by the user. This approach ensures that all users benefit from the latest enhancements without any additional effort or disruption to their ongoing operations.

Bionic Media Planning Software has clear policies regarding data ownership and portability. The terms and conditions explicitly state that the data entered the system by the users remains their property. This means users retain full control over their data, and Bionic ensures that users can export their data when needed. This policy supports data portability, allowing users to maintain their data independence and flexibility.

Bionic Media Planning Software offers flexible terms for scaling up or down based on organizational needs. Users can adjust their subscription levels, adding or reducing the number of user licenses as required. This flexibility is designed to accommodate the changing needs of businesses, ensuring that the software can scale in tandem with the growth or contraction of the user's operations. The month-to-month contract option further enhances this flexibility, allowing adjustments without long-term commitments.

The terms and conditions for contract renewal and cancellation are user-friendly and straightforward. Bionic offers a month-to-month subscription option, which can be canceled at any time, providing significant flexibility for users. For those on annual contracts, the renewal process is automatic, but users are given clear instructions on how to cancel if they choose not to renew. The company emphasizes transparency in its renewal and cancellation policies, ensuring that users are well-informed and not bound by onerous terms.

Bionic Media Planning Software meets the SSAE 16 SOC 1 compliance standard. This standard is part of the Statement on Standards for Attestation Engagements (SSAE) No. 16, which is an internationally recognized auditing standard. The successful completion of the SSAE 16 SOC 1 audit indicates that Bionic's processes, procedures, and controls have been formally reviewed and are found to be in compliance with the requirements of Section 404 of the Sarbanes-Oxley Act of 2002. This audit covers various aspects including transaction processing integrity controls, computer security controls, program change management controls, IT operations controls, and entity-level controls of an organization.