Better Mobile Security typical implementation process:
Initial assessment and requirements gathering: Identify the organization’s mobile security needs and existing device landscape.
Solution design and policy setup: Define custom threat detection models, configure enterprise policies, and prepare integration points (e.g., Microsoft Intune, Active Directory).
Rapid deployment and app installation: Deploy the Better Mobile app to mobile devices (iOS, Android) via MDM/EMM or direct app store distribution; typically described as quick—often “in just four clicks” for Intune integration.
Baseline scanning and risk profiling: The platform performs immediate device and app scans for threats, vulnerabilities, and compliance mapping.
Fine-tuning and policy enforcement: Adjust security settings and enforcement based on real-time visibility and threat detection outputs.
Admin training and go-live: Train administrators on dashboards, policy management, incident response, and reporting.
Better Mobile Security can be extensively customized to fit specific business needs, especially for large-scale or regulated enterprise environments.
Customizable Threat Detection Models: The platform’s “Deep Thinker-AI” engine allows businesses to tailor threat detection policies and risk models to align with their unique organizational risk appetite, compliance requirements, and use cases.
Enterprise Policy Definition: Admins can build, modify, and enforce custom security policies from an intuitive console—covering app scanning, access control, network restrictions, device compliance, and more. These policies can be aligned with business workflows and regulatory obligations.
Extensibility to IoT Devices: Better Mobile Security’s coverage extends beyond phones and tablets, allowing organizations to customize protection for IoT-class devices and other connected endpoints.
Integration with Business Systems: The platform integrates natively with Microsoft Intune, Azure Active Directory, and a broad range of EMM/MDM systems. This enables customized, centralized management and supports specific corporate authentication and access models.
Role-Based Access and Reporting: Customizable dashboards, alerts, and role-based access enable enterprises to set up granular views, notifications, and controls for different departments or compliance teams.
Geo-Specific and Regulatory Adaptation: Global rollouts can be adapted with localized compliance settings, region-specific threat response protocols, and country-specific data privacy controls for various markets.
BYOD and Corporate Device Flexibility: Provides extensive controls and policy differentiation for BYOD vs. corporate-owned devices—allowing businesses to enforce different rules, monitoring levels, and user privacy options as required.
Custom App and Content Controls: Supports blacklisting/whitelisting of apps and websites based on business requirements, and enables scanning for proprietary or mission-critical apps unique to a company.
Better Mobile Security offers new users robust training and responsive support, aligning with best practices for enterprise mobile security solutions.
Guided Onboarding: Organizations receive structured onboarding with step-by-step setup instructions, administrative console walk-throughs, and initial security policy configuration support.
Documentation and Knowledge Base: Comprehensive user manuals and online knowledge bases cover initial deployment, ongoing management, troubleshooting, and advanced configurations.
Admin and End-User Training: Admins are trained on dashboard features, real-time threat monitoring, policy fine-tuning, and alert management. End-user awareness materials—covering secure device usage, phishing identification, and incident reporting—are also available.
Integration Walkthroughs: For enterprises deploying via Microsoft Intune or other EMMs, Better Mobile Security provides tailored deployment guidance and integration tutorials for rapid, low-friction rollout.
Multi-channel Support: Users and admins have access to help via support portals, email, and (for enterprise customers) dedicated lines.
Incident Response Assistance: Security professionals provide hands-on incident support, alert investigation, and best-practices advisories.
Better Mobile Security employs a comprehensive set of security measures to safeguard user and enterprise data throughout its lifecycle.
End-to-End Encryption: All data is encrypted both at rest and in transit, leveraging strong encryption standards such as AES-256 for stored data and TLS for data transferred between devices and servers, ensuring that intercepted or compromised data is unreadable without the proper keys.
Two-Factor Authentication (2FA): The platform supports multi-factor authentication methods—using passwords, PINs, device tokens, or biometrics—to prevent unauthorized access to both mobile devices and admin consoles.
Mobile Device Management Integration: Integration with MDM/EMM platforms allows centralized enforcement of security policies, remote device lock/wipe, app blacklisting/whitelisting, and monitoring of compliance in real time.
Strict Access Controls: Role-based permissions and administrative controls ensure only authorized personnel can access sensitive data or operations.
Continuous Security Monitoring: The system continuously scans for malware, risky apps, OS vulnerabilities, and suspicious activity—alerting admins in real time and triggering automated remediation when possible.
Regular Security Updates and Patches: Frequent updates repair vulnerabilities and adapt to new attack vectors, minimizing risk from emerging threats.
Compliance with Privacy Laws: Better Mobile Security’s privacy policy addresses compliance with regulations such as GDPR and CCPA—providing users with rights over their data and clear notices about data handling and usage.
User Privacy Protections: The platform avoids collecting more data than necessary, separates personal and corporate information on BYOD devices, and provides transparency in all user agreements.
Better Mobile Security releases updates on a frequent, ongoing basis—often as part of a continuous improvement cycle to address emerging threats, refine detection, and add or enhance platform features.
Regular Software and Security Updates: The platform is updated regularly to provide timely security patches, enhancements to threat detection, new policy options, and platform optimizations. Updates are triggered in response to newly discovered vulnerabilities or emerging cyber threats, as well as in scheduled cycles for routine improvements.
Agile Release Management: Updates are managed using agile best practices, with automated deployment pipelines ensuring minimal disruption. The rollout is typically seamless for end users, especially when deployed via MDM/EMM integrations (including Intune), requiring little or no user intervention.
Transparent Notification: Administrators are notified of significant updates, new features, or critical security patches via the admin console, release notes, or email notifications. Detailed change logs and update documentation are provided for reference.
Automated Policy and Component Updates: Threat intelligence, blacklists, and detection models (“Deep Thinker-AI”) are updated from the cloud in real time or near real time—ensuring the system stays ahead of rapidly evolving attack techniques.
Better Mobile Security’s policy on data ownership and portability is designed to align with enterprise expectations and modern privacy regulations.
Client Ownership: Clients retain ownership of all data, content, and information they upload or generate through Better Mobile Security solutions. The company does not claim rights or ownership over client data.
Use Limitation: Better Mobile Security only processes customer data to the extent necessary to provide, support, or improve its services, and does not use it for unrelated purposes.
Separation on BYOD: On bring-your-own-device (BYOD) deployments, the system separates personal and corporate data, ensuring only enterprise-related data is subject to any monitoring or policy enforcement.
Right to Access and Export: Clients can request access to their data and export it in a structured, commonly used, and machine-readable format—supporting the requirements of GDPR and similar privacy regimes.
No Vendor Lock-in: Organizations are empowered to transfer their security event logs, device compliance data, and configuration details to another system or provider if they terminate or migrate from Better Mobile Security.
Deletion/Return Upon Termination: Upon contract termination or client request, Better Mobile Security will delete or return all client-specific data as specified in the agreement or by law.
Data Subject Requests: Individual users (data subjects) have rights to access, correct, restrict, or erase their personal data, in compliance with applicable privacy regulations (e.g., GDPR, CCPA).
Better Mobile Security follows industry-standard terms for contract renewal and cancellation, ensuring clarity, flexibility, and risk management for enterprise and SaaS clients.
Automatic Renewal: Contracts are often structured for an initial term (such as one year) and may automatically renew for additional one-year periods unless either party provides written notice of non-renewal within a set window (commonly 30–60 days before the renewal date).
Renewal Notifications: Clients typically receive advance email notifications (e.g., 30, 60, and/or 90 days before renewal) informing them of upcoming auto-renewals and associated fees or pricing adjustments.
Manual Renewal Option: For some sales channels (such as mobile app stores), customers may need to manually renew their subscriptions or turn off auto-renewal in their account settings to avoid extension.
Price Change Disclosures: Any price adjustments for renewals are communicated before the next billing cycle, ensuring customers have time to review and make decisions.
Termination for Convenience: Most contracts allow clients to cancel for any reason by providing advance written notice (usually 30 days prior). Some cancellations may result in a pro-rata or wind-down fee for work or services already delivered.
Termination for Breach: The agreement can be terminated “for cause” if one party breaches material terms and fails to cure within a set period after notice (often 30 days).
Mutual Termination: Contracts can also be ended by mutual agreement at any time without penalty, provided both parties consent.
Post-Cancellation Effects: Upon termination, the customer must cease use of the software, return or delete sensitive materials, and settle any outstanding fees. Some contract obligations—like confidentiality or indemnity—may survive termination.
Better Mobile Security is designed to support compliance with a wide array of global information security and privacy standards, addressing the requirements of enterprise and regulated industries.
GDPR (General Data Protection Regulation): Ensures robust data privacy, user rights management, and consent mechanisms for clients operating in the European Union.
HIPAA (Health Insurance Portability and Accountability Act): Supports safeguards for the protection of health information, suitable for healthcare and life sciences clients.
SOC 2 (System and Organization Control 2): Adheres to auditing guidelines for the secure management of customer data—with controls for confidentiality, integrity, and privacy.
ISO/IEC 27001: Implements internationally recognized best practices for information security management systems, supporting risk assessment, incident management, and continual improvement.
OWASP Mobile Security Standards (MASVS & OWASP Mobile Top 10): Follows industry protocols to mitigate mobile-specific vulnerabilities and secure apps, APIs, and data against known attack vectors.
PCI DSS (Payment Card Industry Data Security Standard): Supports secure mobile payment environments by providing controls required for handling cardholder data.
CCPA (California Consumer Privacy Act): Adopts privacy and data transparency principles for organizations dealing with California residents’ data.
