Bankingly is designed for rapid deployment, especially for small and medium-sized financial institutions. The implementation process typically includes the following stages:
A tailored implementation roadmap is created, including timelines, modules, and user roles.
Integration includes web and mobile banking, conversational banking, and digital onboarding modules.
Loan origination and credit scoring rules.
User acceptance testing (UAT).
Support for marketing and customer education campaigns.
Incident detection and resolution tools are available in the Admin Portal
Bankingly is highly customizable to meet the specific needs of financial institutions. Here are the key customization capabilities:
Institutions can fully customize the web and mobile banking interfaces to reflect their brand identity, including logos, colors, and layout
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Institutions can integrate WhatsApp, SMS, USSD, and other messaging platforms for customer engagement.
Adjusting workflows and customer segmentation
The platform supports integration with core banking systems, CRM, ERP, and other third-party services via APIs.
Bankingly uses a flexible pricing model with the following components:
Integration kit and support
This model allows for scalability and cost control as the user base grows.
Support is typically provided via email and live online sessions.
Training is offered through documentation and live sessions, which may be included or billed separately depending on the package.
Bankingly provides a comprehensive onboarding and training program for financial institutions, ensuring smooth adoption and effective use of its platform. Key components include:
Enables institutions to manage the platform independently after training
Helps reinforce learning and support self-paced onboarding
Using soft tokens and security features
Bankingly implements robust security protocols to ensure the safety of customer and institutional data. These include:
Ensures that sensitive information remains unreadable to unauthorized parties
Institutions can define custom roles and permissions for staff
Logs include transactions, inquiries, and form submissions for audit and compliance
Helps protect against financial loss and reputational damage
Bankingly provides ongoing platform updates to address vulnerabilities and enhance security
Bankingly follows a continuous development model, meaning updates and enhancements are released regularly and automatically as part of the subscription. Key points include:
Institutions do not need to pay separately for upgrades or new features.
Scalability and reliability
All updates are tested across Bankingly’s global user base (over 1 million users) before full rollout.
Bankingly emphasizes data security and control, aligning with global standards like GDPR. Here’s what’s known:
Bankingly acts as a data processor, not a data owner, ensuring institutions maintain control over how data is used and accessed.
The platform supports standardized formats for data migration, making it easier to transition to another provider or internal system.
Secure APIs.
Bankingly is designed with scalability at its core, making it easy for financial institutions to adjust their usage based on growth or contraction. Key points include:
No need for reinstallation or major reconfiguration—new features are activated via the Admin Portal or with support from Bankingly’s team.
This flexibility is ideal for seasonal institutions or those undergoing restructuring.
Bankingly’s Terms of Use and third-party sources outline the following:
Renewal terms are defined in the Order Form signed during onboarding.
Institutions are advised to export their data before cancellation to ensure continuity.
It aligns with industry-standard compliance practices for digital banking platforms. These include:
Institutions retain full control over customer data.
Implements encryption, access control, and audit trails.
