*astTECS Call Center Dialer

astTECS Call Center Dialer Software is a comprehensive solution designed to enhance the efficiency and productivity of call centers for small, medium, and large enterprises. The software offers an omnichannel integration that allows businesses to interact with customers through various channels, including calls, texts, web chats, social media, and emails, ensuring a seamless customer experience across all touchpoints. Key features include automatic call distribution, voice logging, real-time call monitoring, inbound and outbound dialing, voice blasting, and multilevel IVR systems. The software is based on open-source technology, making it highly scalable and flexible to meet diverse business requirements at an affordable cost. It also provides seamless integration with third-party CRM software like Zoho, Salesforce, and Zendesk, as well as communication platforms like WhatsApp and SMS. Additionally, *astTECS offers detailed call analytics, enabling businesses to gain insights into agent behavior and operational efficiency, and supports customization to tailor the user experience according to specific business needs.

astTECS was established in 2007 with a vision to revolutionize the global unified communication market using open source technology. Headquartered in Bengaluru, India, the company has expanded its presence globally, serving over 4,500 customers in more than 30 countries.

astTECS is a private company with no publicly disclosed funding rounds. Its estimated annual revenue is approximately $37.9 million, with a revenue per employee of $178,750. The company operates as an unlisted private entity with an authorized capital of INR 440.0 lakhs and a paid-up capital of INR 403.31636 lakhs.