Argus

Argus implementation process:

1. Initial Consultation and Planning:

   • Needs Assessment: Understanding the specific requirements and goals of the client.

   • Project Planning: Developing a detailed project plan that outlines the timeline, resources, and milestones.

2. Configuration and Customization:

   • Software Configuration: Setting up the software to meet the client's specific needs.

   • Customization: Customizing features and functionalities as required by the client.

3. Data Migration:

   • Data Assessment: Evaluating the existing data to be migrated.

   • Data Mapping and Migration: Mapping the data to the new system and performing the migration.

4. Training and Support:

   • User Training: Providing comprehensive training to ensure users are comfortable with the new system.

   • Ongoing Support: Offering support during and after the implementation to address any issues or questions

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5. Testing and Validation:

   • System Testing: Conducting thorough testing to ensure the system works as expected.

   • User Acceptance Testing (UAT): Allowing end-users to test the system and provide feedback.

6. Go-Live and Post-Implementation Review:

   • Go-Live: Officially launching the system for use.
   • Post-Implementation Review: Reviewing the implementation process and making any necessary adjustments.

1. ARGUS Enterprise:

   • Integration:ARGUS Enterpriseintegrates withvarious propertymanagement andaccounting systems, such as Yardi Voyager, allowing forseamless dataflow and customizationto fit specificbusiness processes.

   • Custom Workflows: ARGUS Cloud, an extensionof ARGUS Enterprise, allows usersto create customworkflows withreal-time trackingand approvalfor key tasks, enhancing projectvisibility andcollaboration.

   • API Access: The ARGUS APIprovides greateraccess to ARGUS Enterprisemodel data pointsin the cloud, enabling usersto build customtools and reporting, and streamlinereal estate workflows.

2. ARGUS EstateMaster:

   • Modules: ARGUS EstateMaster offersvarious modulessuch as DevelopmentFeasibility andInvestment Appraisal, whichcan be tailoredto specific projectneeds, includingcalculating keyperformance indicators(KPIs) and performingrisk analysis.

   • Tenant ImportWizard: Thisfeature allowsfor the importation of tenantdata, which canbe customizedto fit the specificrequirementsof property developersand managers.

3. ARGUS Safety:

   • Business Configuration: The BusinessConfigurationsection in ARGUS Safety allowsfor the customizationof product details, licenses, andstudy configurationsto align witha company's internalworkflow andregulatory requirements.

1. ARGUS Enterprise:

   • Pricing: Thestarting pricefor ARGUS Enterpriseis approximately$2,500 per year.
   • Setup Fees: WhileCustomizationand integrationwith other systemsmay incur additionalcosts.

   • Maintenance andSupport: Ongoing supportand updates aretypically partof the subscription.

2. ARGUS EstateMaster:

   • Subscription Model: ARGUS EstateMaster operateson a subscriptionmodel, with pricingplans availableupon request. A free trialis also offered.

   • Setup andTraining: Thesetup processmay require assistance, as indicatedby user reviewsmentioning theneed for helpduring setup.

3. ARGUS Remote:

   • License Costs: ARGUS Remoteoffers a device/period licensemodel with optionsto pay per month, quarter, oryear. Pricesrange from €40 per deviceper month to€350 per deviceper year.

   • Free Trial: A free trialfor one deviceis available, which can beused indefinitely.

1. ARGUS Enterprise:

   • Training: ARGUS provides training through webinars, online resources, and certification courses to help users maximize the value of the software.

   • Support: Technical support is available through customer service specialists located in all time zones, ensuring users can get help with any issues they encounter.

2. ARGUS EstateMaster:

   • Certification Courses: Online certification courses are available, which include practical case studies and must be completed within 90 days of purchase.

   • Support Options: Support is available via email, help desk, FAQs, forums, phone support, and chat.

3. ARGUS Safety:

   • e-Learning and Live Training: Oracle Argus Safety offers both e-learning and live online training programs, covering basic and advanced concepts of managing pharmacovigilance data.

   • Support: Access to recorded sessions, multimedia tutorials, quizzes, assessments, and discussion forums is provided, along with a certificate of completion upon meeting course criteria.

1. Industry-Standard Security Measures: ARGUS Cyber Security implements industry-standard physical, procedural, and electronic security measures to secure personal data. This includes ISO 27001 certification, which demonstrates adherence to high standards of information security management.

1. Data Encryption and Secure Communication: ARGUS ensures secure end-to-end communication and data storage, particularly in their automotive solutions, which include over-the-air (OTA) software updates.

2. Data Protection Officer (DPO): ARGUS has appointed a Data Protection Officer (DPO) to monitor and advise on ongoing privacy compliance and serve as a point of contact for data subjects and supervisory authorities.

3. Compliance with GDPR and Other Regulations: ARGUS adheres to GDPR and other relevant data protection regulations, ensuring that personal data is processed lawfully, fairly, and transparently.

4. Third-Party Service Providers: ARGUS ensures that third-party service providers engaged in data processing comply with their stringent data protection policies and industry standards.

1. Regular Software Updates: ARGUS Cyber Security, in collaboration with Elektrobit, provides frequent over-the-air (OTA) software updates for vehicles. These updates are essential for managing the increasing complexity of vehicle software and minimizing downtime.

2. Update Tools: ARGUS provides tools like the ARGUS Update Tool, which allows users to update the firmware of ARGUS testers. This tool ensures that the latest firmware versions are installed, enhancing the functionality and security of the devices.

3. Release Notes and Documentation: ARGUS provides detailed release notes and documentation for each update, outlining new features, enhancements, and compatibility information. For example, the Oracle Argus 8.4.1 release notes detail updates to the technology stack and new features.

1. Data Ownership: ARGUS acts as the Data Controller for personal data related to visitors, prospects, and usage data of customers' users and admins. This means ARGUS determines the purposes and means of processing this data.

2. Data Portability: Under GDPR, ARGUS recognizes the right of data subjects to request the transfer of their personal data. This includes providing personal data in a structured, commonly used, and machine-readable format, allowing data subjects to transfer their data to another controller.

3. Retention and Deletion: ARGUS retains personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and protect against potential disputes. Data subjects can request the deletion of their data when it is no longer needed.

4. User Rights: Data subjects have the right to access, correct, delete, and object to the processing of their personal data. They can exercise these rights by contacting ARGUS through the provided contact details.

1. Process ServerScalability: ARGUS Enterpriseallows for thescaling up ofadditional processservers to handlelarger bulk operationsasynchronously. This ensuresoptimized productivityas users cancontinue theirwork with minimalimpact whilethe processingtasks are offloaded to theseservers.

2. Data Service Flexibility: The Data Servicecomponent ofARGUS Enterpriseprovides flexibilityin importingand exportingdata betweenARGUS and customersystems. Thisinteraction isperformed programmatically viaa web service, allowing forscalable datamanagement solutions.

3. Subscription Adjustments: Userscan adjust theirsubscriptionplans based ontheir needs. Forexample, ARGUS ML allows usersto cancel theirsubscriptionrenewal throughtheir accountsettings or bycontacting thecompany. Thisflexibility ensuresthat organizationscan scale theirusage up or downas required.

1. ARGUS Insights: Cancellation: Users can canceltheir paid subscriptionat any time throughthe account linkin the navigationbar. Upon cancellation, all saved datamay be immediatelydeleted and maynot be recoverable. If the accountis canceled beforethe end of thesubscriptionperiod, no refundsare due for theremaining period.

   • Renewal: Monthlyor annual subscriptionsautomaticallyrenew at thecurrent subscriptionrates unlessnotice of non-renewal is givenat least 30 daysbefore the endof the relevantperiod.

2. ARGUS ML: Subscription Period: The serviceis availableon a subscriptionbasis, billedin advance ona recurring andperiodic basis(daily, weekly, monthly, orannually). Subscriptions automaticallyrenew under thesame conditionsunless canceledby the user orthe company.

   • Cancellation: Userscan cancel theirsubscriptionrenewal throughtheir accountsettings or bycontacting thecompany. No refundsare providedfor fees alreadypaid for thecurrent subscriptionperiod.

3. Argus Europe OnlineStore:

   • Training Cancellation: If notifiedon the day ofthe trainingor fewer than14 days prior, the cancellationcharge will bethe full amount.

4. General Terms:

   • Termination forBreach: Argus Insights mayterminate accessto services ifthe user breachesany terms ofservice, effectiveimmediately andwithout notice.

   • Refunds: Exceptwhen requiredby law, paidsubscriptionfees are non-refundable.

1. Pharmacovigilance and Regulatory Compliance:

   • Argus Safety: This software ensures global regulatory compliance with standards from agencies such as the FDA, EMEA, ICH, and MHLW. It supports comprehensive safety and risk management functions, including case management, reporting compliance, and license partner network management.

   • Validation and Compliance: Arbour Group offers a pre-packaged validation solution for Argus Safety, ensuring compliance with domestic and international authorities like BfArM, FDA, HPRA, MHRA, and TGA. This includes a business requirements model, validation plan template, traceability matrix, and various qualification test scripts.

2. Automotive Cyber Security Compliance:

   • UNR 155 and ISO 21434: Argus Cyber Security helps OEMs and Tier 1 suppliers achieve compliance with UNR 155 and ISO 21434 standards. This includes establishing Cyber Security Management Systems (CSMS), performing gap analysis, defining processes, and preparing for vehicle type approval audits.

3. General Data Protection and Security:

   • Data Security: Argus employs industry-standard security measures, including ISO 27001 certification, to protect personal data. This includes secure end-to-end communication and data storage, particularly for automotive solutions.