ArchiveSocial, now part of CivicPlus, is a leading provider of social media archiving software. Founded in 2011 and headquartered in Durham, North Carolina, the company specializes in capturing and preserving social media interactions for compliance purposes. ArchiveSocial ensures that all content, including deleted, edited, and hidden posts and comments, is archived completely and authentically.
ArchiveSocial was founded by Anil Chawla, who initially worked on the startup while employed at IBM. The company quickly gained traction, particularly among government agencies, due to its ability to automate the record-keeping of social media content. By 2018, ArchiveSocial experienced a 60% year-over-year growth rate, leading to a significant $53 million investment from Level Equity in 2019. This investment accelerated the company's expansion and solidified its position as a market leader in social media archiving.
ArchiveSocial has raised a total of $54.11 million over multiple funding rounds. The most notable investment came from Level Equity, which provided $53 million in 2019 to help scale the platform. The company's valuation has been estimated between $4 million and $6 million as of August 2015.
ArchiveSocial offers a robust suite of features designed to help organizations comply with public records laws and manage social media content effectively. Key features include:
Automated Archiving: Captures and preserves social media interactions in real time.
Compliance Management: Ensures adherence to regulatory requirements.
Advanced Search and Data Export: Facilitates easy retrieval and export of archived data.
Customizable Reports: Allows users to generate tailored reports.
User Access Controls and Audit Trails: Enhances security and accountability.
Multi-Platform Support: Supports various social media platforms.
Legal Hold and Policy Enforcement: Helps manage legal and compliance risks.
In 2021, ArchiveSocial acquired NextRequest, a leading provider of FOIA software, to enhance its public records management capabilities. This acquisition was part of a broader strategy to offer a comprehensive platform for public sector compliance. Later, ArchiveSocial merged with Monsido, a company specializing in website performance and compliance, to form Optimere. This merger aimed to create the most comprehensive platform for public sector and regulated communicators.
ArchiveSocial continuously updates its platform to meet evolving customer needs. Recent additions include:
Web Snapshots: Automatically captures visual snapshots and legal records of website content.
Risk Management Analytics: Provides tools to identify and mitigate social media risks.
ArchiveSocial emphasizes transparency, compliance, and innovation. The company is committed to helping public agencies and private organizations maintain open dialogue and trust through accurate record-keeping. This mission is reflected in its partnerships and customer service approach.
ArchiveSocial serves over 5,000 customers, including government agencies, law enforcement, school districts, and private companies. The platform is particularly popular among public sector entities that need to comply with stringent record-keeping regulations. The company's user community benefits from regular updates, comprehensive support, and a focus on compliance and transparency.
ArchiveSocial
By CivicPlus
