AlertMedia

Name: AlertMedia
Brand: Alert Media, Inc
SKU: 684b0481ab221a53eb25d244
Rating: 4.8 (151 reviews)

Overview of AlertMedia Software Company

AlertMedia is a leading provider of emergency communication and threat intelligence software. Its platform helps organizations monitor threats, communicate during critical events, and protect employee safety. The company serves over 2,000 enterprise customers across more than 100 countries, including brands like Walmart, DHL, JetBlue, and Greyhound.

Founding and Growth

Founded: 2013 by Brian Cruver, a serial entrepreneur.
Headquarters: Austin, Texas.
Growth Trajectory:
- Ranked #285 on the Inc. 5000 list in 2019.
- Recognized as one of Austin’s Best Places to Work for four consecutive years.
- Doubled its business five years in a row, maintaining an NPS score of +84 to +87.

Funding and Valuation

Series C Funding: Raised $15 million in April 2020, led by JMI Equity, Next Coast Ventures, and Silverton Partners.
Strategic Investment: Received growth investment from Vista Equity Partners to accelerate hiring, product development, and market expansion

AlertMedia’s platform includes:

Emergency Communication: Multichannel alerts via SMS, voice, email, WhatsApp, and mobile push.
Threat Intelligence: Real-time, analyst-vetted alerts for weather, geopolitical, and security threats.
Travel Risk Management: Location-based alerts for traveling employees.
AI Assistant: GenAI-powered tool for drafting, editing, and translating emergency messages.
Geospatial Mapping: Visual tools for impact assessment and employee tracking.
Mobile Apps: Full-featured apps for iOS and Android.
Microsoft Teams Integration: Added in 2024 for secure two-way communication.

Acquisitions and Product Expansion

Ontic Partnership: In 2024, AlertMedia partnered with Ontic to enhance corporate security operations and situational awareness.
Product Expansion: Focused on integrating with enterprise tools and expanding threat intelligence capabilities.

AlertMedia AI and New Features

AI Assistant: Introduced to streamline emergency message creation and translation.
Microsoft Teams Notifications: Enables direct communication within Teams during emergencies.
Enhanced Threat Monitoring: Expanded coverage and analyst support for global events.

Company Culture and Values

Mission: “To keep people safe, informed, and connected anytime, anywhere.”
Culture: Known for innovation, customer-first mindset, and employee empowerment.
Recognition: Named #1 Midsize Employer in Austin by Built In

User Base and Community

Industries Served: Logistics, healthcare, education, retail, manufacturing, and government.
Global Reach: Used in over 100 countries.
Community Engagement:
- Hosts The Exchange, a community hub for admins.
- Offers webinars, tabletop exercises, and training resources.

AlertMedia

Funding and Valuation

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