Zilliant offers a streamlined implementation process through its Quick Start Program, which significantly reduces deployment times compared to traditional methods. The program provides pre-packaged solutions for specific pricing and sales challenges, enabling deployment in 3 to 8 weeks. This includes configuring the software to manage global and country price lists, currency conversions, and price adjustments. The Quick Start packages are designed to work seamlessly with existing systems and can be extended to meet unique business needs.
Yes, Zilliant software is highly customizable to address specific business requirements. Key customization features include:
Tailored Pricing Strategies: Businesses can configure pricing rules, cost pass-through strategies, and price segmentation based on customer behavior or market conditions.
Industry-Specific Solutions: Zilliant CPQ supports industries like manufacturing, medical devices, automotive, and more, offering customized configurations for complex products or services.
Integration Capabilities: Zilliant integrates with ERP, CRM, and CPQ systems like SAP and Salesforce to ensure seamless data flow tailored to organizational workflows.
While Zilliant's exact pricing structure is not publicly disclosed, additional costs may include:
Setup Fees: Charges for initial implementation and configuration services.
Maintenance Fees: Ongoing costs for platform updates and system maintenance.
Support Services: Fees for 24/7 customer support or dedicated account management.
Zilliant provides extensive training and support options for new users:
Customized Training Programs: Tailored sessions designed to address specific customer challenges.
Dedicated Account Management: Each customer is assigned an account manager as a single point of contact for guidance.
24/7 Support Services: Around-the-clock technical support is available to address any issues.
Zilliant employs robust security measures to safeguard customer data:
Data Encryption: Ensures secure data transmission and storage.
Access Controls: Restricts access to authorized personnel only.
Breach Response Protocols: Procedures in place to address potential data breaches promptly.
Zilliant regularly releases updates to enhance functionality and user experience. Updates are managed as part of its cloud-native SaaS model, ensuring minimal disruption during deployment. Recent innovations include generative AI features integrated into analytics and CPQ solutions.
Zilliant ensures that customers retain ownership of their data. Customers can request access or export their data in structured formats for portability. The platform complies with legal obligations related to data retention and deletion upon contract termination.
Zilliant’s cloud-based architecture supports scalability, allowing businesses to adjust usage as their needs evolve. Customers can add or reduce features/modules based on demand without significant disruptions.
Contract terms typically include:
Renewal Terms: Contracts automatically renew unless terminated within a specified notice period.
Cancellation Policy: Customers may terminate contracts by providing advance notice as per agreement terms. Fees incurred up until termination remain payable.
Zilliant adheres to various compliance standards depending on customer requirements:
GDPR Compliance: Ensures adherence to EU data protection regulations.
Data Privacy Frameworks: Practices aligned with global privacy standards.
