You’reOnTime
By NewChurchTek Pty Ltd
You’reOnTime is a privately held, cloud-based appointment scheduling and business management software platform designed for salons, spas, clinics, barbershops, tattoo studios, and other appointment-driven businesses. The platform consolidates essential tools for appointment management, online bookings, POS, inventory, automated reminders, marketing, reporting, and client management into a single, user-friendly system utilized by thousands of businesses globally.
You’reOnTime was founded in 2010 in Melbourne, Australia, by Craig and Ana, who came from a strong background in software development with more than 40 years of combined experience. The company was created after a direct conversation with a salon owner frustrated by poor software options. This client-focused, problem-solving ethos shaped the business. From its beginnings as a small, nimble software startup, You’reOnTime has grown into a mature solution supporting a broad international client base across beauty, wellness, and allied services sectors, while remaining responsive and in tune with small-business needs
You’reOnTime offers a comprehensive set of tools for complete business management, including:
Real-time, multi-staff calendar scheduling with online booking via customizable widgets for websites, Facebook, or standalone apps.
Automated SMS/email reminders and confirmations.
Self check-in via kiosk/tablet or at the front desk.
Point of sale (POS), product/retail inventory management, order/reorder tools, and integrated payments (Stripe, Square, Authorize.Net).
Marketing automation (SMS/email promotions, campaigns, loyalty programs), referral and review generation, and promotions management.
Robust client management with customizable intake and consent forms (HIPAA-informed for clinics), detailed client histories, and persistent preferences.
Staff management (rostering, commission, payroll), multi-location support, and analytics/reporting dashboards.
Secure, role-based access, daily automated backups, and GDPR/HIPAA-informed security controls.
Flexible, scalable, and API-enabled for external system integration (Xero, QuickBooks, Google Calendar, etc.).
Innovation is ongoing, with regular updates communicated via help documentation and blogs. Recent notable launches include:
“Bundles” for packaging multiple services to boost sales and retention.
Enhanced mobile scheduling and client self-service.
Waitlist management, streamlined intake forms for compliance and efficiency, and improved analytics.
Newer integrations (Stripe, Square, Authorize.Net, Xero, Google Calendar).
You’reOnTime retains a close-knit “owner-operated” culture. The leadership emphasizes transparency, continuous product improvement, and long-term client relationships. Their approach is to prioritize:
Listening deeply to user feedback—a hallmark demonstrated by rapid feature iteration and the willingness to tweak or add features at customer request.
Enabling small business owners to focus on what they love by removing admin burden.
Remaining accessible and friendly, offering hands-on support, and fostering authentic, ongoing connections with users.
You’reOnTime is used by thousands of businesses worldwide, from sole operators to multi-location enterprises. Its strongest community is in the beauty and wellness sectors, but the system is agnostic enough for use in allied fields. Reviews are highly positive, citing reliability, value, feature completeness, intuitive onboarding, and outstanding support. There is a vibrant user community, with the company actively soliciting product feedback for improvement. Support is 24/7, handled by a knowledgeable, Australia-based team, and data migrations are performed at no extra cost—lowering adoption barriers for new clients.
