Xentral Software
By Xentral ERP Software GmbH
Responsive Support During Setup: Several customers report positive experiences with guided onboarding and helpful support during implementation.
Scalability for SMBs: Businesses appreciate the ability to handle large order volumes and scale without per-user fees, making it cost-effective for growing teams.
Automation & Workflow Efficiency: The no-code automation tool (Xentral Flows) and centralized order management are frequently cited as major time-savers.
Strong E-commerce Integrations: Many reviewers highlight seamless connections with Shopify, Amazon, eBay, and other marketplaces, which simplifies multi-channel selling.
Ease of Use & Quick Setup: Users praise Xentral for its intuitive interface and fast onboarding, often mentioning that the system is easy to learn and implement without heavy IT resources.
Integration Issues: Occasional reports of data sync problems with specific platforms (e.g., Shopware) and delays in resolving these issues.
Customization Challenges: A few reviewers note that certain workflows require manual workarounds or partner assistance for deeper customization.
Support Delays: While initial onboarding support is praised, ongoing support responsiveness can be inconsistent, with tickets sometimes taking longer than expected.
Limited Batch Tracking: Complaints include incomplete integration for batch/lot number and expiration date tracking in certain industries.
Complex Reporting: Some users find the reporting module difficult to configure, especially for advanced analytics.
