WeKall is a cloud-based business phone and communication platform designed to enhance team collaboration and customer engagement. It offers VoIP calling, call routing, analytics, and CRM integration, allowing organizations to manage inbound and outbound communications efficiently. The platform also supports mobile and desktop access, ensuring flexibility for remote and on-site teams. With its scalable and user-friendly design, WeKall helps businesses streamline communication processes, improve service quality, and maintain a professional image across all customer touchpoints.
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Message and call analytics with sentiment analysisAutomation of repetitive tasks (follow-ups, reminders)Integrations with CRM and ticketing systemsReal-time visibility on KPIs and dashboardsCall/meeting transcription and summarisationCentralised messaging inbox for WhatsApp & other channelsAI voice assistant for automationCloud-telephony with virtual numbersUnified omnichannel communication (calls, chat, messaging)Brand verification (caller ID protection)High-availability cloud infrastructureIntegration with existing tools for seamless workflowOmnichannel messaging support (WhatsApp etc)Unified experience across sales, services & collectionsCall recordings and voice-bot interactionsReal-time wallboards and monitoringRole-based access controlAI-powered agents for voice & chatMulti-channel routing and managementEmailForumOn-Premise - WindowsDesktop - Windows