Update247
By update247 Channel Manager
Excellent Customer Support: Users frequently praise Update247’s support team for their helpfulness during setup, training, and troubleshooting. Many claim the support is prompt, friendly, and effective.
Ease of Use: The platform is described as intuitive and user-friendly, making it easy for beginners as well as experienced hoteliers to manage channel distribution without a steep learning curve.
Affordability and Value: Many hoteliers consider Update247 to offer excellent value for money, with competitive pricing well-suited to small hotels and accommodation providers.
No Double Bookings: The system’s channel synchronization works reliably, helping eliminate double booking issues across connected OTAs and direct channels.
Quick Setup and Migration: Customers find the migration and initial setup process smooth, aided by strong onboarding support.
Customizable Branding and Integrations: Users appreciate the ability to brand the system with their own logos and integrate with major PMS and channel partners
Accurate and Reliable: Several reviews highlight that the availability, pricing, and reservations sync accurately and consistently.
No Dedicated Mobile App: Some users note the lack of a native mobile app, which limits the ability to use the platform on smartphones and tablets easily.
Limited Advanced Features: A few reviewers mention that some features are more basic or lack depth compared to larger or more expensive solutions (e.g., group booking management, credit card handling for multiple guests)
Clunky Calendar or UI Areas: There are occasional complaints about certain parts of the user interface (such as the calendar) being less streamlined
Some Features Need Updates: Requests are noted for expanded functions like group bookings, multi-entity comparisons, or more automation in some management processes.
