

Trustt GPT
By Trustt
Trustt is a leading SaaS cloud-based banking solution provider, formerly known as Novopay, specializing in innovative digital tools for financial institutions worldwide. The company focuses on customer service, technology, and security to help clients navigate the evolving banking and finance landscape.
Trustt has established itself as a pioneer in digital banking solutions, launching transformational products that significantly improve operational efficiency. In 2023, the company introduced Trustt GPT, a suite of banking products based on Generative Pre-trained Transformer (GPT) AI technology, marking a significant milestone in its growth trajectory.
Trustt's product suite includes:
Trustt GPT: A generative AI technology designed to enhance banking efficiency and customer service. It offers features such as conversational product inquiry, customer support, and origination workflows, supporting multiple Indian languages to cater to a diverse customer base.
Digital Lending Platform: This platform streamlines customer acquisition processes, achieving a 34% improvement through automation and straight-through processing.
Trustt GPT introduces several innovative features:
Conversational Product Inquiry: Allows customers to interact with banking products in their native language, enhancing accessibility and personalization.
Conversational Customer Support: Provides human-like, personalized responses based on customer interaction history, improving support efficiency.
Trustt is committed to redefining banking technology through cutting-edge digital tools, focusing on financial inclusion and customer-centric solutions. The leadership emphasizes the transformative potential of generative AI in enhancing banking experiences and operational efficiency.
Trustt serves a diverse range of financial institutions globally, offering solutions tailored to various markets. By supporting multiple languages and focusing on personalized customer interactions, Trustt aims to cater to a broad user base, including underserved and semi-urban populations.