Trune is designed to be extremely easy and fast to implement, especially for Agile teams looking to run retrospectives and feedback sessions. Here's a breakdown of the implementation process and timeline based on available data:
No credit card required for the trial
If they register and are added to a team, they can access sessions directly from their dashboard.
Team radar and engagement stats
Setup is straightforward but may require technical familiarity for API use
No formal onboarding is required for most teams due to the platform’s simplicity
Trune offers several customization options to adapt to different team workflows and business needs:
These features make Trune adaptable for both small Agile teams and large enterprises.
Trune is transparent about its pricing and does not charge additional setup or maintenance fees. Here's a breakdown:
So, aside from the subscription fee, there are no hidden or surprise charges.
Trune is designed to be user-friendly and quick to adopt, but it also provides several support and training options:
Training Options
No Formal Onboarding Required: Most teams can start using Trune in under 5 minutes without needing guided onboarding.
Trune takes data security seriously and implements multiple layers of protection:
All data is stored in Frankfurt, Germany, ensuring GDPR compliance.
Authorization System ensures users can only access data relevant to their team or role.
teams: Contains team data (sessions, cards, action items), accessible only to team members.
Trune follows a continuous improvement model and regularly releases updates based on user feedback:
This agile approach ensures that the platform evolves with the needs of its user base.
Trune adheres to strict data privacy and ownership principles, especially under GDPR:
Data Ownership: Users retain full ownership of their data. Trune acts as the Data Controller under GDPR, meaning it processes data on behalf of users but does not claim ownership.
Trune must provide this data in a structured, commonly used, and machine-readable format, as required by GDPR.
These policies ensure that users have control over their data and can move or delete it as needed.
Trune offers flexible subscription management to accommodate changing team sizes or needs:
Enterprise Flexibility: For larger organizations, the Enterprise plan includes custom billing cycles (quarterly or semi-annual) and tailored support for scaling.
This makes Trune suitable for both startups and large enterprises with evolving team structures.
Trune’s terms are designed to be user-friendly and transparent:
Auto-Renewal: All subscriptions are automatically renewed to ensure uninterrupted service.
No refunds are issued unless under the Money-Back Guarantee (if feedback engagement doesn’t improve after 6+ sessions with proof).
Trune is built with data protection and compliance in mind, especially for European users:
Users retain full ownership of their data and can request deletion or export at any time.
SOC 1, SOC 2, SOC 3
Stripe for secure payment processing, integrated via a certified Firebase extension
These measures ensure Trune meets high standards for data security and regulatory compliance.
