Tekmetric is a cloud-based auto repair shop management software that empowers independent automotive businesses to streamline shop operations, improve customer experience, and drive revenue growth. Its platform centralizes all aspects of shop management—covering workflow, parts, estimates, communication, analytics, and payments—with a strong focus on usability, reliability, and extensibility.
Tekmetric was founded in 2017 by Sunil Patel, an auto repair shop owner with over a decade of industry experience, and was developed with a close-knit team of automotive and software experts. Recognizing the challenges faced by shop operators, Patel set out to deliver a hassle-free, intuitive solution that would replace fragmented, legacy, or paper-based processes. Since launch, Tekmetric has established itself as a market leader in North America, serving thousands of shops and supporting multi-location businesses, with growth driven by both word-of-mouth referrals and an expanding network of integration partners.
The Tekmetric platform includes a broad suite of features:
Digital vehicle inspections (DVI)
Estimate and repair order building
Integrated labor guides
Inventory management and real-time parts ordering
Tire suite for specialized tire operations
Multi-shop management and consolidated reporting
CRM tools: declined job follow-up, appointment reminders, and customer texting
Secure payment processing and accounting access
Performance dashboards with technician, advisor, and shop analytics
Over 70 integrations (including CARFAX, ALLDATA, PartsTech, Podium, and Stripe)
Recent feature enhancements include advanced reporting and analytics, expanded two-way texting/communication tools, maintenance and service scheduling, digital service authorizations, and AI/NLP-based exploration for intelligent search and automated document handling. The platform is continuously updated, with feature updates informed by customer feedback and industry trends.
Tekmetric is customer-focused, rooted in industry experience, and prioritizes rapid, transparent communication with users. The company emphasizes transparency (no hidden fees or contracts), a real partnership with shop owners, continuous improvement (regular product updates), and a commitment to supporting shops of all sizes. Innovation is balanced with a practical, no-nonsense approach that centers on operator success.
Tekmetric is trusted by thousands of independent and multi-location auto repair shops throughout North America. Its community includes shops of every size, from single-bay operations to regional chains, who benefit from robust support, responsive training, and an active peer network. Resources include online guides, training, real-time support, and an open feedback loop for influencing roadmap priorities. The Tekmetric community is engaged, vocal, and collaborative—making the platform better with every iteration.
