The platform’s features include real-time live chat with customization options, chat monitoring, file-sharing capabilities, automated triggers to initiate chats, and access to visitor information to enhance engagement. It also provides analytics, multilingual support, and integration with CRM and project management tools, allowing teams to streamline communication and improve customer service efficiently. These capabilities make Tawk.to a versatile tool for businesses looking to optimize customer interaction on their websites.
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Features1
Categories4.6
Verified User Rating
Transfers/RoutingProactive ChatCanned ResponsesCustomizable BrandingLead Generation and Customer ProfilesIn-App Messaging and Push NotificationsKnowledge Base and Team InboxWebsite Visitor TrackingFile and Screen SharingAutomated MessagingReal-Time ChatEmailHelp DeskKnowledge BaseCloud, SaaS, Web-BasedDesktop - MacDesktop - WindowsMobile - AndroidMobile - iPhone
