Supademo HTML Capture
By Supademo, Inc
Implementing Supademo HTML Capture software is a streamlined process designed for efficiency.
Accessing the Feature: Sign up for a Supademo account and install the Supademo Chrome extension to enable HTML recording capabilities.
Recording the Demo: Activate the extension and navigate through your web application. Supademo will automatically clone the HTML and CSS, capturing your interactions to create a pixel-perfect replica of your product.
Editing and Personalization: Post-recording, utilize Supademo's editing tools to modify content, swap images, blur sensitive information, and inject dynamic variables, all without requiring code.
Supademo's HTML Capture feature offers extensive customization options to meet specific business requirements:
Dynamic Personalization: Incorporate dynamic variables such as {{role}}, {{name}}, or {{company}} into demos, allowing for personalized content that adapts based on viewer-specific data.
Interactive Hotspots: Customize hotspots by adjusting their design, color, and animation. Hotspots can be positioned relative to specific elements within the demo, enhancing user engagement and providing tailored navigation experiences.
Conditional Branching: Implement conditional branching to create non-linear demo pathways, enabling viewers to explore content relevant to their interests or roles. This feature supports the development of personalized user journeys within the demo.
Custom Branding: Align demos with corporate identity by uploading company logos, selecting brand colors, and customizing fonts. This ensures consistency with existing marketing materials and reinforces brand recognition.
AI-Generated Enhancements: Utilize AI-powered tools to add synthetic voiceovers, auto-generate text annotations, and translate demos into over 15 languages. These features streamline the creation process and enhance accessibility for a global audience.
Supademo offers a range of training and support resources to assist new users in effectively utilizing its HTML Capture feature:
Hands-On Assistance: Supademo customer success team is available to collaborate directly with users, offering personalized guidance and co-creation of interactive demos to ensure alignment with specific objectives.
Self-Serve Resources: A comprehensive, searchable knowledge base provides step-by-step instructions on key features, enabling users to find solutions and learn at their own pace.
Getting Started Guide: New users can access a dedicated guide that outlines the initial steps for creating interactive demos, offering practical tips and best practices to streamline the onboarding process.
Supademo implements a set of security measures to protect user data, particularly concerning its HTML Capture feature. Key practices include:
1. SOC 2 Type 2 Compliance
Supademo adheres to SOC 2 Type 2 standards, ensuring robust controls over data security, availability, processing integrity, confidentiality, and privacy. Regular audits validate the effectiveness of these controls.
2. Data Encryption
All sensitive data is encrypted during transmission and storage, safeguarding it from unauthorized access.
3. Routine Vulnerability Scanning
Supademo conducts regular vulnerability assessments of its systems, networks, and applications to identify and address potential security weaknesses proactively.
4. Security Governance and Management
The company has established clear security governance protocols, defining roles and responsibilities, creating redundancies, and implementing incident response procedures. Access controls are strictly enforced to limit data handling to authorized personnel only.
5. Secure Development Practices
Security considerations are integrated throughout Supademo development lifecycle, from initial design to final deployment, ensuring data protection is a fundamental aspect of their products and services.
Supademo policies on data ownership and portability are designed to empower users with control over their content and personal information:
Data Ownership
User Retention of Rights: Users maintain full intellectual property rights over the content they create within Supademo. The platform explicitly states that it does not claim ownership of user-generated content.
Permission for Use: While Supademo may request permission to utilize user content for purposes such as marketing or showcasing, this is contingent upon obtaining prior written consent from the user.
Data Portability
Access and Transfer Rights: Users have the right to request a copy of the personal information that Supademo holds about them. Upon request, Supademo will provide this information in a structured, commonly used, and machine-readable format, such as CSV.
Third-Party Transfers: Users may also request that their personal data be transferred directly to another service provider, where technically feasible. Supademo commits to facilitating such transfers in a secure manner, ensuring data integrity during the process.
Data Deletion
Right to Erasure: Users can request the deletion of their personal information at any time. Supademo will take reasonable steps to erase such data from its current records, subject to legal obligations that may require data retention.
Supademo offers flexible subscription plans with clear terms for renewal and cancellation, designed to accommodate various user needs.
1. Subscription Plans and Billing
Free Plan: This plan is available at no cost and includes 5 Supademos, unlimited screenshots, an intuitive demo editor, and options to share via link or embed, as well as export as video or SOP.
Pro Plan: Priced at $27 per creator per month, this plan offers all Free features plus unlimited Supademos, team workspace, zoom and autoplay functionalities, custom branding, blur and annotate tools, demo analytics, and access to Supademo AI.
Scale Plan: At $38 per creator per month, this plan includes all Pro features along with dynamic variables, trackable share links, conditional branching, password and email protection, custom domain support, advanced viewer insights, collaborative commenting, and integrations.
Growth Plan: Coming soon at $350 per month, it encompasses all Scale features and adds 5 creators pre-bundled, unlimited view-only team members, unlimited HTML interactive demos, advanced editing capabilities, and account reveal features.
Enterprise Plan: Custom pricing tailored to specific business needs, including all Growth features plus multiple workspaces, SSO & SAML, custom data retention policies, dedicated support, white-glove onboarding, and unlimited training and onboarding sessions.
2. Contract Renewal
Automatic Renewal: Subscriptions are set to auto-renew at the end of each billing cycle (monthly or annually), ensuring uninterrupted access to Supademo services.
Notification: Users receive prior notification before the renewal date, allowing time to make any necessary changes to their subscription plans.
3. Cancellation Policy
Free Plan: Users can discontinue use at any time without any financial obligation.
Paid Plans: Subscribers can cancel their plan at any time. Upon cancellation, access to paid features continues until the end of the current billing period, after which the account reverts to the Free plan unless otherwise specified.
Refunds: Refund policies are subject to Supademo's terms of service. It's advisable to review these terms or contact customer support for detailed information regarding refunds.
4. Upgrades and Downgrades
Upgrading: Users can upgrade their subscription at any time, with the new plan and features becoming effective immediately. Any additional charges are prorated based on the remaining period in the current billing cycle.
Downgrading: Downgrades take effect at the end of the current billing cycle to prevent disruption of services. Users retain access to features of the current plan until the downgrade is implemented.
5. Team and Enterprise Considerations
Team Workspaces: Plans from Pro and above include team workspaces, facilitating collaboration among multiple users.
Supademo HTML Capture software is designed with a strong emphasis on data security and compliance. The company has achieved SOC 2 Type 2 compliance, a rigorous standard that evaluates an organization's controls over data security, availability, processing integrity, confidentiality, and privacy. This compliance demonstrates Supademo commitment to maintaining robust security practices and ensuring the protection of user data.
In addition to SOC 2 Type 2 compliance, Supademo adheres to stringent data privacy protocols as outlined in their Privacy Policy. These measures include data encryption, access controls, and regular security assessments to safeguard personal information. While specific certifications such as GDPR or CCPA are not explicitly mentioned, Supademo practices align with general data protection principles to ensure user privacy and data security.
