The typical implementation process for Stamped involves installing the platform on your eCommerce site (e.g., Shopify, BigCommerce, WooCommerce), configuring review and loyalty features, and integrating it with other tools like email marketing platforms. The setup is designed to be quick and user-friendly, often taking just a few hours to a few days depending on the complexity of your requirements and the size of your store. For larger enterprises, migration support is provided to ensure a smooth transition.
Yes, Stamped can be highly customized. The Main Reviews Widget offers multiple customization options such as color schemes, display types (e.g., standard, slider), and advanced CSS customizations for deeper control over visual elements. Additionally, features like VIP tiers, referral programs, and points systems can be tailored to fit specific business goals. For enterprise customers, Stamped offers even more flexibility with scalable solutions and custom features.
Stamped does not appear to charge any setup fees. The platform follows a subscription-based pricing model starting at $23/month. Additional costs may include overage fees if you exceed your plan's order limits or require top-ups during high-volume periods. Maintenance and support are included in the subscription plans, with premium support available for higher-tier plans.
Stamped offers several layers of customer support:
Live Support: Available via phone, live chat, or tickets.
Help Center: A comprehensive knowledge base with guides on setting up and customizing the platform.
Migration Support: Available for larger businesses transitioning from another platform.
Stamped uses industry-standard security measures including:
AES-256 encryption for data at rest.
TLS 1.2+ encryption for data in transit.
Two-factor authentication (2FA) for infrastructure access.
Stamped also uses continuous delivery practices to ensure rapid updates and vulnerability fixes.
Stamped follows a continuous delivery model where code changes are committed, tested, and deployed rapidly. This approach allows them to release updates frequently without disrupting service. Automated security scanning tools like Snyk are used daily to identify vulnerabilities.
Stamped customers retain ownership of their data. However, Stamped reserves the right to use anonymized "Aggregated Statistics" derived from customer data for improving services or generating insights. Data can be exported upon request if you decide to leave the platform.
Stamped allows businesses to scale up or down by upgrading or downgrading their subscription plans depending on order volumes or feature requirements. Overage fees apply if you exceed your plan’s order limits without upgrading. This flexibility ensures that businesses can adjust their usage based on seasonal demands or growth.
Stamped contracts typically renew automatically based on the billing cycle (monthly or annually). You can cancel at any time before the next billing cycle begins to avoid renewal charges. If you exceed plan limits without upgrading, certain features (like sending review requests) may be paused until you upgrade or enter a new billing cycle.
Stamped complies with several major security and privacy standards:
GDPR (General Data Protection Regulation).
PCI DSS Level 1 (Payment Card Industry Data Security Standard).
ISO 27001, ISO 27017, ISO 27018 certifications.
Compliance with U.S.-EU Privacy Shield frameworks.
These measures ensure that customer data is handled securely across various jurisdictions.
