Soldo is known for its fast and straightforward onboarding, with businesses often becoming operational within a few hours to a few days, depending on complexity.
a) Initial Setup & Account Creation
Once registered, log in to the web console to deposit funds into the main wallet via bank transfer.
b) Card & Wallet Configuration
Create physical (5–8 days delivery) or virtual cards (instant issuance) via “Users” or “Cards” tabs. Set up user, team, or project wallets in advance to allocate funds and spending controls.
c) Integration & User Onboarding
Connect HR systems using Soldo HR integrations, automating onboarding/offboarding, departmental mapping, roles, and permissions.
With ERP connections (Xero, QuickBooks, Sage, NetSuite), you synchronize transaction posting and cost-centre allocation.
d) Policy & Workflow Configuration
Define custom spend controls, budget limits, merchant and cash restrictions, VAT policies, and approval workflows via the admin console.
e) Launch & Training
Users can begin spending with prepaid cards. Soldo provides videos and support documentation for self-service learning.
For larger setups, Professional Services support guided onboarding, user training, and data reconciliation pilot testing.
Typical Timeline:
Soldo supports extensive customization options to meet diverse business requirements:
Create custom approval workflows, multi-level and conditional rules
Access to Soldo API for bespoke data feeds and process automation
Use Spend Analytics & Spend Index reports to surface custom KPIs, detect anomalies, and support budgeting workflows
Support documentation covers customization topics; live chat and ticket support are available on higher plans
Custom limits by spend category and locked cards ensure policy compliance
Identity Verification: User roles and permissions tied to validated identity checks
Soldo consistently delivers two to three major updates per year, aligned with Spring, Summer, and Winter release windows. Each update introduces feature enhancements like OCR VAT splitting, automatic invoice fields (Q3 2025), bank transfer access and out-of-office delegation (Spring 2025), and Business Trips workflow (Winter 2025). These releases are detailed in their Product Updates archives and often include 4–6 new features with release notes and launch timelines. Updates are rolled out automatically via server-side deployments—users simply see them reflected in the web and mobile apps. Critical fixes may be released out-of-cycle, but major enhancements follow the scheduled cadence.
Soldo maintains a customer-centric stance: it never sells or shares customer data outside regulatory requirements. Under GDPR and FCA rules, transactional data is retained for at least 10 years after account closure for auditability.
Privacy Assurance: Soldo acts as data controller for user personal data and data processor for transaction data, with a dedicated DPO ([email protected]), secure data deletion policies, and offers transparency in its Privacy Policy.
Customers retain full ownership and ongoing access to their data—even after leaving the platform.
Soldo provides a flexible subscription model that allows organizations to add or remove cards, users, and wallets at any time via the self-service console.
Soldo meets multiple international and financial compliance standards:
