Scrumwise

Scrumwise is designed to be extremely easy to implement, with a focus on minimal setup time and no training required for users familiar with Scrum. Here's a detailed look at the typical implementation process and timeline:

Typical Implementation Process for Scrumwise

1. Sign-Up and Onboarding
   • You can start using Scrumwise immediately by signing up for a 30-day free trial—no credit card required.

   • The platform is web-based, so there's no installation or infrastructure setup needed.

2. Initial Setup (1–2 hours)
   • Create your organization, teams, and user roles.
   • Set up your product backlog, sprints, and Kanban boards.

   • Configure team velocity, working hours, and time zones.

3. Project Configuration (1–2 days)
   • Import or manually enter backlog items.
   • Define epics, subtasks, and checklists.
   • Set up releases, sprint schedules, and task boards.

   • Integrate with GitHub if needed.

4. Training and Adoption (0–2 days)
   • Scrumwise is designed to be intuitive: “If you know basic Scrum concepts, you’ll immediately feel at home, without any need for training”.
   • Teams can start using the platform with minimal onboarding.

   • Optional: Share internal documentation or quick-start guides.

5. Go Live
   • Teams begin tracking work in real time.

   • Use burndown/burnup charts, time tracking, and email notifications to monitor progress.

Estimated Timeline

• Small teams: Fully operational within a few hours to 1 day.

• Medium to large teams: May take 1–3 days depending on the complexity of the project setup and integrations.

Scrumwise’s simplicity and real-time features make it ideal for teams that want to avoid complex onboarding and start managing agile projects quickly.

Scrumwise has a very transparent and simple pricing model:

• No setup fees: You can start using the platform immediately with a 30-day free trial.
• No maintenance fees: All updates and maintenance are included in the subscription.
• No extra support charges: Standard support is included in the subscription price.
• Pricing:
  • Monthly plan: $9 per user/month
  • Yearly plan: $90 per user/year (equivalent to $7.50/month)
• Payment methods:
  • Monthly: Credit card (Visa, MasterCard, AmEx)
  • Yearly: Credit card or bank transfer
• Invoices: Legally valid invoices are provided, including EU VAT handling if applicable.

There are no hidden fees, and you can cancel anytime without penalty.

Scrumwise has a very transparent and simple pricing model:

• No setup fees: You can start using the platform immediately with a 30-day free trial.
• No maintenance fees: All updates and maintenance are included in the subscription.
• No extra support charges: Standard support is included in the subscription price.
• Pricing:
  • Monthly plan: $9 per user/month
  • Yearly plan: $90 per user/year (equivalent to $7.50/month)
• Payment methods:
  • Monthly: Credit card (Visa, MasterCard, AmEx)
  • Yearly: Credit card or bank transfer
• Invoices: Legally valid invoices are provided, including EU VAT handling if applicable.

There are no hidden fees, and you can cancel anytime without penalty.

Scrumwise is designed to be so intuitive that most users can start using it without formal training. However, it does offer several support resources:

• Documentation: A comprehensive FAQ and support portal covering topics like setup, features, billing, security, and troubleshooting.
• Email Support: Direct support via email for technical or account-related issues.

• No Formal Training Required: The platform is built to be self-explanatory for users familiar with Scrum. As they state:

  “If you know basic Scrum concepts, you’ll immediately feel at home, without any need for training.”

• No Video Tutorials or Webinars: As of now, Scrumwise does not offer video tutorials, webinars, or live training sessions.
• Feature Suggestions: Users can suggest features and provide feedback directly through the support portal.
• Release Notifications: Users can opt-in to receive updates about new features, maintenance, and downtime.

Scrumwise employs enterprise-grade security to protect user data. Key measures include:

• Hosting: All data is hosted in a fully secure and firewalled environment on Amazon AWS.
• Data Transmission: All communication is encrypted using HTTPS.
• Password Security: Passwords never leave the user’s machine and are not stored in plain text.
• Data Isolation: Multiple layers of protection ensure that users can only access their own data, even in the event of software errors.
• Authentication & Authorization: Every request to the server is validated for proper authentication and authorization.
• Failover & Uptime: Scrumwise has automatic failover mechanisms and maintains high uptime, although exact SLA details are not publicly listed.
• No Self-Hosting: Scrumwise is only available as a cloud service and cannot be self-hosted.

Scrumwise follows a continuous improvement model, releasing updates periodically rather than on a fixed schedule. Key points include:

• Update Frequency: While not on a strict cadence, Scrumwise has released notable updates every few months, including new features like retrospectives, custom fields, and CSV import.
• Notification System:
  • Users can opt-in to receive email notifications about new features, maintenance, and downtime.
  • Notifications can be configured in the personal account settings.
  • Updates are also announced via Scrumwise’s Twitter account.
• Update Management:
  • Updates are applied automatically in the cloud environment.
  • No user action is required to install or maintain updates.
  • The platform is designed to ensure minimal disruption during updates.

Scrumwise has a clear and user-friendly data policy:

• Data Ownership:
  • Users retain full ownership of their data.
  • You can modify or delete your data at any time from within the platform or by contacting support.
• Data Portability:
  • Scrumwise allows users to export data, such as backlog items, in formats like CSV.
  • This supports easy migration or backup of project data.
• Data Protection:
  • Data is stored securely using Amazon AWS infrastructure.

  • Backups include multi-zone replication, point-in-time recovery, and daily snapshots stored in Amazon S3 with 99.999999999% durability.

• Compliance:
  • Scrumwise complies with GDPR and provides a Data Processing Agreement upon request.

Scrumwise offers flexible scaling based on your team size:

• Monthly Plan:
  • You are billed each month based on the number of users in your account at that time.
  • You can add or remove users at any time, and your billing will automatically adjust in the next cycle.
  • No need to manually change your subscription when scaling up or down.
• Yearly Plan:
  • You are billed upfront for a selected number of users.
  • If you need more users during the year, you can add additional users in chunks.
  • These additions are pro-rated for the remaining part of the year.

This makes Scrumwise suitable for organizations with fluctuating team sizes or project-based staffing.

• Renewal:
  • Monthly subscriptions renew automatically each month.

  • Yearly subscriptions are billed annually upfront and can be renewed manually or automatically depending on your settings.

• Cancellation:
  • You can cancel at any time from within the platform or by contacting Scrumwise.
  • After cancellation, you will not be billed further, but any unpaid invoices may still be charged.
  • No refunds are issued for unused time in the current billing period.
  • Cancellation is only effective once you receive a confirmation email.

Scrumwise complies with the EU General Data Protection Regulation (GDPR):

• Scrumwise acts as a Data Processor, and the customer is the Data Controller.
• A Data Processing Agreement (DPA) is available for EU-based companies to ensure GDPR compliance.
• Scrumwise uses sub-processors (e.g., AWS) and lists them transparently.
• Users can request data deletion and access privacy-related documentation via the Compliance FAQ.

There is no public mention of compliance with standards like ISO 27001 or SOC 2, so if those are required for your organization, you may need to contact Scrumwise directly for clarification.