Ringover

Ringover is a cloud-first communication platform offering VoIP, CCaaS (Contact Center-as-a-Service), and AI-powered tools—encompassing voice, video, SMS, chat, and WhatsApp integration—to enhance customer support and sales workflows. Built around WebRTC, it helps businesses streamline all customer interactions through one centralized interface .

• Origins: Co-founders Jean‑Samuel Najnudel and Renaud Charvet, with Ludovic Rateau, kickstarted telecom ventures as early as 2005, launching services like Monfax and virtual PBX 

   

• 2018 Relaunch: Leveraging WebRTC, Ringover debuted its modern CCaaS platform 

   

• Expansion: By 2020, they reached ~10,000 customers; growth continued with offices opened in London, Barcelona, and Atlanta, and headcount rising from 100 to ~330 by late 2024

• Series A (2021): Raised €10M (~$12M) led by Expedition Growth Capital, enabling expansion in the UK, Spain, and beyond.

   

• Series B (2023): Secured €20M from Expedition, Orange Ventures, and Bpifrance to boost AI development and U.S. market growth.

   

• Use of Proceeds: Funding geared towards R&D (especially AI), global scaling, and infrastructure investments; team grew to ~300, with R&D making up around one-third of the workforce.

• CCaaS Platform: Integrated platform for voice, video, messaging, and SMS; over 100 tool integrations via API and webhooks.

   

• Cadence: Introduced in early 2023, this sales engagement automation tool orchestrates multi-channel outreach across phone, email, SMS, and LinkedIn.

   

• Empower: AI-powered conversation analytics with sentiment scoring, topic detection, and call summaries launched in mid‑2023.

   

• Simless: Beginning 2025, Ringover added SIM/eSIM-based mobile plans that embed their telecom stack directly onto SIM cards.

• Acquisition: In April 2025, Ringover acquired Target First, a French chatbot provider, to enhance its conversational AI and chatbot offerings.

   

• Strategic Partnerships: Collaborates with CRM/ATS platforms, including Bullhorn/Connexys, Vincere, Loxo,and  AkkenCloud, enabling seamless staffing and recruitment workflows.

• Empower AI engine: Introduced sentiment analysis and automatic call summarization.

   

• Cadence automation: Sophisticated multi-channel sales sequencing debuted in 2023 

   

• Simless telephony: Unique eSIM-based offering launched in March 2025.

   

• Chatbot integration: Augmented suite via Target First acquisition in April 2025 .

• Mindset: Emphasizes forward-thinking, pragmatic innovation, excellence, and thorough execution of projects (“Extra‑mile” mindset) 

   

• Values: Commit to experimentation ("Avant‑garde"), practical ingenuity, and embracing diversity/unity; employees are encouraged to bring full expertise to every detail.

• Global footprint: Over 10,000 active customers across SMEs and enterprises worldwide .

   

• Employee growth: The Workforce has grown to ~330 as of late 2024 

   

• Industry acclaim: Rated as a “High Performer” on G2 (VoIP categories, small business support) 

   

• Customer spectrum: Strong adoption in staffing/recruitment verticals due to deep platform partnerships .