Ricochet POS
By Shift6 Solutions LLC DBA Ricochet Consignment Software
Easy to Use & Intuitive: Many users highlight its user-friendly and intuitive interface, making it simple to learn for staff and easy to navigate for both experienced and new business owners.
Strong Customer Service: Ricochet receives frequent praise for its helpful and responsive customer support. Users appreciate being able to quickly reach real people who are knowledgeable and patient
Cloud-Based Accessibility: The system is cloud-based, allowing access from anywhere — including mobile devices and tablets. This flexibility is valuable for multi-location operations or remote management
Consignor & Vendor Features: Shop owners and consignors find the ability for vendors to log in, track inventory, and payouts very convenient, enhancing transparency and reducing administrative work.
Inventory Management: Ricochet streamlines inventory processes, allows categorization, and offers features to manage both resale and retail items in one platform
Mobile App Issues: Some users find the mobile/iPhone app frustrating, complaining about session timeouts, repeated logins, and lack of default store selection.
Label Printing & Hardware Frustrations: Problems with label printing, especially forced use of expensive labels and printing issues on Mac, are noted.
Superficial Glitches: Some mention minor glitches or missing features after updates (e.g., lost sorting options or reporting quirks), but most say these do not impede daily operations
