Rezgo is a cloud-based, subscription-free booking software platform designed specifically for tour and activity operators. It provides a comprehensive suite of tools to help businesses manage bookings, resources, payments, and marketing efficiently, enabling operators to scale and grow their businesses. Rezgo emphasizes flexibility and ease of use, offering features such as online booking, availability management, secure ticketing, and customer communication tools all in one place.
Rezgo was founded in 2005 by June Ohashi and began as a solution to a gap in the market where tour operators lacked a dedicated web-based reservation system. The company evolved from a part-time project under Sentias Software Corp. to a full-time passion with a growing international client base. Early development focused on creating modules for travel agents before pivoting exclusively to tours and activities. The platform launched its beta in 2006 and was rebranded as Rezgo in 2007. Since then, Rezgo has continuously refined its offerings, moving from tiered pricing to transaction fees and building strategic partnerships to expand its reach globally.
Rezgo operates as an independent, privately held company based in North Vancouver, Canada. There is no public record of external funding rounds, indicating it has likely grown organically or through private means. The company employs around 19 people and generates significant web traffic (over 225,000 monthly visitors), reflecting a strong market presence.
Online booking with customizable, professional design integration.
Resource management to dynamically control availability based on staff or vehicles.
Automated customer communications with printable vouchers and cart abandonment emails.
Secure payment processing with support for merchant accounts and compliance with security standards like SCA and 3D Secure.
Social media integration for easy sharing and marketing.
Lightning-fast check-ins including Apple Wallet ticket integration.
The company’s growth strategy appears focused on continuous product development and strategic partnerships rather than mergers or acquisitions. They have expanded product capabilities over time, such as introducing the RezgoConnect vendor/reseller platform in 2008 and resource management features in recent years.
A redesigned user experience for smoother operation and better aesthetics.
Resource Management (currently in beta), allowing operators to manage availability dynamically based on resources like vehicles and staff.
Improved white-label booking websites and booking flow to increase conversion rates.
Cart abandonment email support to recapture lost sales.
Payment gateway upgrades to enhance security and compliance with modern standards.
Rezgo places a strong emphasis on client-centric development, working closely with customers to create features that address real-world needs. The company values innovation, quality customer support, and building a global brand from its North Vancouver base. The leadership team, including founder June Ohashi, CTO Kevin Campbell, and Head of Product John McDonald, reflects a commitment to a collaborative and passionate work environment focused on delivering value to tour and activity providers.
Rezgo serves a diverse, international user base spanning the U.S., South America, Europe, Asia, and Australia. Its clients range from small local tour operators to larger experience providers. The platform supports hundreds of companies worldwide and processes millions of dollars in bookings annually. Rezgo maintains an active relationship with its community by incorporating user feedback into product development and providing educational resources to help operators succeed.
