Relay Network

Relay Network is redefining how businesses connect with their customers by delivering personalized, mobile-first experiences that drive engagement, action, and loyalty. At its core, Relay is a Business Feed Platform that replaces outdated communication methods—like email, portals, and apps—with secure, scrolling feeds that feel as intuitive and engaging as social media. This innovative approach allows organizations to guide customers through critical journeys such as onboarding, digital adoption, care management, and retention with unprecedented ease and effectiveness. What sets Relay apart is its ability to deliver curated content directly to each customer’s private feed via SMS—no login, no app download, no friction. The platform is HIPAA and TCPA compliant, making it ideal for industries like healthcare, financial services, and membership organizations where trust and security are paramount. Customers receive a secure link to their feed, where they can watch videos, complete forms, sign documents, and chat with support—all in one seamless experience. Relay Network empowers businesses to create better customer journeys by meeting people where they are: on their phones, in real time, with content that matters. The platform’s data-driven design ensures that every interaction is purposeful, personalized, and measurable. Companies using Relay have seen dramatic improvements in key metrics such as account funding, portal traffic, app downloads, and member retention. By turning passive outreach into active engagement, Relay helps brands build stronger relationships and deliver more value at every touchpoint. For executives and decision-makers, Relay offers a scalable solution that integrates easily with existing systems and workflows. It’s not just a communication tool—it’s a strategic engagement engine that transforms customer experience into a competitive advantage. Whether guiding a new member through onboarding or nudging a patient toward better health outcomes, Relay ensures that every message is timely, relevant, and actionable. In a world where attention is scarce and expectations are high, Relay Network delivers clarity, simplicity, and impact. It’s the future of customer engagement—built for mobile, designed for results, and trusted by leading organizations across industries. Relay doesn’t just send messages; it builds journeys that customers want to follow. By combining behavioral science, mobile technology, and enterprise-grade security, Relay Network helps businesses move beyond fragmented communication and into a new era of connected experiences. It’s not about pushing information—it’s about pulling customers into meaningful, guided interactions that drive outcomes.

Relay Network distinguishes itself from traditional communication platforms by pioneering the concept of the Business Feed—a personalized, secure, mobile-first channel that mimics the familiar experience of scrolling through social media feeds. Unlike email, apps, or portals that require logins and downloads, Relay delivers curated content directly to users via SMS invitations, guiding them to their own feed without friction. This approach dramatically increases engagement, with some clients seeing up to 10x more interaction compared to email campaigns. The feed format allows businesses to deliver timely, relevant information—whether it's onboarding steps, account updates, or health plan reminders—in a format users already trust and understand. What truly sets Relay apart is its action-oriented design. Within each feed, users can interact with multimedia content, complete forms, sign documents, and even chat—all without leaving the feed. This seamless experience drives measurable outcomes: banks have seen 46% lifts in account funding, 39% increases in direct deposits, and 30% higher click-through rates during account activation. Relay’s platform is also HIPAA and TCPA compliant, making it ideal for industries like healthcare and financial services where secure communication is critical. By combining personalization, ease of access, and real-time engagement, Relay Network doesn’t just inform customers—it moves them to act. It’s not just a messaging tool; it’s a conversion engine.

• Small Businesses (1-99)
• Mid Market (100-500)
• Enterprise (500+)