Onboarding and Customer Support: Users appreciate the platform's intuitive onboarding process and responsive customer service. One reviewer noted, "Great onboarding, great flexibility and great customer orientated."
Data Accuracy: The software provides fast and accurate container tracking, facilitating better supply chain management. A user mentioned, "It offers me a fast and accurate way to track containers."
Technical Issues: Occasional technical problems can hinder functionality. A user reported, "Cannot generate the prediction due to technical issue and or lack of database."
Initial Learning Curve: Some users find the platform challenging to navigate initially. One reviewer stated, "It's a bit confusing at first to handle, if it hasn't been used before."
